Danzel Adams
Shreveport,LA
Summary
Highly experienced professional military fitness training instructor with 8 years of military experience in the U.S. Air Force. Passionate about facilitating an enjoyable, fulfilling, and memorable experience for fitness clients. Strong ability to troubleshoot and problem-solve in fast paced environments. Seasoned military leader and decision maker equipped with the finesse to effectively communicate with a variety of clients and personalities. Effective communicator who quickly masters new roles and technologies to achieve positive results.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Active Duty Military
United States Air Force
Ellsworth Air Force Base, SD
10.2009 - 10.2017
- Air Force fitness & sports management, directed services programs, and retail operations. Supervised in fitness and sports programs; food service activities; lodging activities; recreation; mortuary affairs and services readiness programs. Operated/supervised automated information management systems. Managed services operations. Improved work methods and procedures to ensure economic operation and customer satisfaction. Resolved complaints. Applied accounting principles to control resources. Determined effectiveness of service and retail operation programs by analyzing accomplishments with planned program standards and goals. Ensured storage facilities and procedures adequately safeguard subsistence, equipment, and supplies. Performed quality assurance evaluation duties for contract services. Analyzed inspection findings and takes corrective action.
- Provided personal training, schedules, strength conditioning & plans for military & military dependent clients.
- Customer Service
- Conducted group & individual exercise instruction to maximize effectiveness and safety.
- Performed fitness assessment and testing and informed clients of results.
- Maintained operation of a clean, friendly, and professional $17.1M world class fitness facility
- Managed coordination of sports program, special events, and promote fitness activities.
- Promoted physical fitness participation to maintain the Air Force's high level of readiness.
- Provided interactive customer service on equipment & facility orientation.
- Provided daily maintenance for cardio, selectorized, free weight machines.
- Performed ground field maintenance preparation for base outdoor sports games.
- Squadron physical training leader
- Front Desk Manager of Ellsworth AFB Fitness Facility
- Building custodian for the facility making sure all systems are reliable and operational.
- Regularly trained staff on fitness industry updates.
- Developing and implementing training initiatives to minimize fraud, safety accidents, customer incidents, and theft of property.
- Lodging Front Desk Supervisor
- Lodging Customer Services Operations
- Loss Prevention
- Shift Leader
- Monitor the facility's cameras for potential security risks and alarm function.
- Food Service Supervisor
- Prepared, served and oversee daily inventory transactions
Stocker/Customer Service Associate/Cashier
Lowe's
Rapid City, SD
05.2015 - 06.2017
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated items to customers and created customer awareness, interest and sales.
Waiter
Buffalo Wild Wings
Shreveport, LA
08.2017 - 11.2017
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Security
The Ranch Nightclub
Austin, TX
02.2018 - 09.2019
- Responsible for providing security services for customers and club members.
- Provide escort to the customer.
- Listen and resolve customer's complaints and problems.
- Deploy and follow safety procedures.
- Prepare reports on incident and accidents.
Bootcamp Instructor / Personal Trainer
E&E Fitness
Austin, TX
10.2018 - 09.2019
- Established classes to effectively match skill and learning levels of all participants.
- Enhanced client experience by maintaining motivational and supportive culture.
- Utilized fitness expertise and creativity to develop bootcamp classes.
- Recruited club members for group classes and challenge groups.
- Developed and organized group fitness health program for gym of 30 members.
- Provided guidance and inspiration to class members and recommended additional fitness resources.
Personal Trainer/Fitness Instructor
University Of Texas College/Student Apartments
Austin, TX
12.2018 - 09.2019
- Educated customers on preventive care, nutrition, fitness, stress management and ergonomics.
- Drove client retention, managing daily classes and individual sessions.
- Trained clients during strength training, cardio vascular exercise and stretching.
- Led customers through creative presentations about health and personal benefits of services.
Driver
Uber
Shreveport, LA
05.2018 - Current
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Stored passenger luggage and personal items with care for safety and security.
- Provided mobility to assistance to disabled passengers.
- Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
- Arrived on time to customer appointments.
Education
High School Diploma -
Southwood
Shreveport, LA 08.2005 - 05.2009
Skills
Excellent Communication
undefinedCertification
United States Air Force Fitness Fundamentals Course
Timeline
Personal Trainer/Fitness Instructor
University Of Texas College/Student Apartments
12.2018 - 09.2019
Bootcamp Instructor / Personal Trainer
E&E Fitness
10.2018 - 09.2019
Driver
Uber
05.2018 - Current
Security
The Ranch Nightclub
02.2018 - 09.2019
Waiter
Buffalo Wild Wings
08.2017 - 11.2017
Stocker/Customer Service Associate/Cashier
Lowe's
05.2015 - 06.2017
United States Air Force Fitness Fundamentals Course
03-2013
Active Duty Military
United States Air Force
10.2009 - 10.2017
High School Diploma -
Southwood
08.2005 - 05.2009
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