Danzell Sparks

Assisted in managing daily operations by handling tills and supporting team members during shifts. Facilitated smooth shift transitions to maintain operational efficiency.

• Stocked shelves with ingredients needed to make coffee drinks.
• Adhered to health department regulations concerning sanitation standards.
• Followed safety procedures while operating machinery such as grinders and espresso machines.
• Operated cash registers to process customer payments.
• Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
• Provided excellent customer service by responding to inquiries quickly and professionally.
• Organized workstations efficiently so that tasks could be completed quickly during peak hours.
• Greeted customers and took orders for coffee drinks, food items, and other beverages.
• Memorized recipes for specialty coffee beverages and seasonal offerings.

• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Assisted with special projects as needed by researching information on the internet or through other sources.
• Maintained an organized filing system of paper documents and electronic files.
• Answered phone calls and welcomed visitors to office.
• Greeted visitors or callers to handle questions or direct to appropriate staff.
• Maintained business records by updating customer information.
• Collected payments, issued receipts and updated accounts to reflect new balances.
• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.