Dao Nguyen
Harrisburg,PA
Summary
Skilled Medical Laboratory Technologist with expertise in quality control and phlebotomy. Consistently delivers accurate results and resolves unexpected outcomes while ensuring compliance with CAP and AABB standards. Focused on enhancing laboratory efficiency and patient care through effective analysis and collaboration.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Medical Laboratory Technologist
Lancaster General Hospital
Harrisburg, USA
05.2022 - Current
- Conducted specimen testing and blood product processing following Standard Operating Procedures to ensure accurate results.
- Interpreted test results and addressed unexpected outcomes to maintain diagnostic integrity.
- Conducted equipment and reagent quality control at scheduled intervals, recognized quality control failures, and initiated remedial actions.
- Reviewed test results for accuracy and completeness prior to releasing them to clinicians.
- Performs appropriately requested clinical laboratory analyses on all types of laboratory specimens, produces and documents accurate laboratory results for diagnosis and treatment of disease
- Operated and maintained laboratory equipment to ensure optimal performance.
- Monitored inventory levels of reagents, supplies, and other materials needed for laboratory operations.
- Adhered to hospital and laboratory safety protocols, completing mandatory safety training within required timelines.
- Investigated and troubleshot problems with equipment to diagnose malfunctions and complete basic maintenance.
Pharmacy Technician Trainee
Rite-Aid Pharmacy
New Cumberland, Pennsylvania
01.2019 - 05.2022
- Entered patient information, filled prescriptions, processed payments, and updated records using computer systems with accuracy and timeliness.
- Assisted with inputting patient and prescription information to produce labels and aid in filling prescriptions.
- Processed prescription orders using Rite-Aid's pharmacy management system.
- Informed patients on medication usage, side effects, and storage requirements to promote safe and effective use.
- Provided exceptional customer service by assisting customers with prescription needs, ensuring satisfaction and support.
- Maintained inventory levels of pharmaceuticals and ensured proper storage conditions.
- Adhered to safety protocols and HIPAA regulations when handling patient information.
Lifeguard
Harrisburg Area Community College
Harrisburg, Pennsylvania
03.2017 - 01.2019
- Monitored pool area for safety and compliance with health regulations.
- Responded promptly to emergencies and executed rescue procedures effectively.
- Provided first aid and CPR assistance to patrons as needed.
- Maintained accurate records of incidents and safety drills regularly.
- Performed emergency rescues when necessary.
- Performed regular cleaning and maintenance of pool equipment.
- Used training and medical supplies to examine injured people and administer first aid.
Education
Bachelor of Health Science (BHS) - Medical Laboratory Science
University of Kentucky
Lexington, KY08-2025
A.A.S - Medical Laboratory Technician
Harrisburg Area Community College
Harrisburg, PA01-2022
Skills
- Phlebotomy techniques
- Laboratory analysis and quality assurance
- Compliance with regulations
- Technical computer skills
- Analytical problem-solving
- Collaborative teamwork
- Effective listening skills
- Time management and organization
- Blood bank management
- CPR and AED training
- Prescription interpretation
- Pharmaceutical calculations
- Pharmacy software proficiency
- Health Insurance Policies
- Adaptability and flexibility
Personal Information
Title: Medical Laboratory Technologist
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Medical Laboratory Technologist
Lancaster General Hospital
05.2022 - Current
Pharmacy Technician Trainee
Rite-Aid Pharmacy
01.2019 - 05.2022
Lifeguard
Harrisburg Area Community College
03.2017 - 01.2019
Bachelor of Health Science (BHS) - Medical Laboratory Science
University of Kentucky
A.A.S - Medical Laboratory Technician
Harrisburg Area Community College