Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Dao Thieu

Milpitas,CA

Summary

With more than 7 years of involvement in the Software Development Life Cycle (SDLC) for websites and mobile applications, seamlessly evolved from a developer to a proficient project manager, showcasing proficiency in both technical and business realms. In the role of a seasoned project manager, effectively guided cross-functional teams to meet project milestones and ensure overall product triumph. Possessing a robust skill set encompassing a profound comprehension of business logic and the capacity to grasp technical solutions. Moreover, demonstrated excellence as an outsourcing manager, adeptly managing client side projects while efficiently eliciting customer concepts and resolving uncertainties. Senior Project Manager bringing highly credible technical leadership to direct multi-functional project teams engaged in full system development and implementation in high tech environments. Experienced overseeing diverse teams of developers, analysts and quality professionals engaged in complex projects with budgets up to $[Amount]. Solid understanding of project management tools. Project Management Professional and certified in Agile methodology.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Project Manager

Apple Contracting
Sunnyvale, CA
04.2023 - 06.2024
  • Improved SDLC efficiency through Agile Methodologies by orchestrating sprint ceremonies and rituals.
  • Monitored team progress and ensured fulfillment of sprint feature commitments
  • Served as a Bridge between internal teams and stakeholders, providing timely updates and Information
  • Utilizing Tableau for data visualization to compile comprehensive team reports
  • Built and established strong partnerships with teams, vendors and contractors.
  • Established metrics and extracting insights from reports to enhance team productivity
  • Hosted showcases and presentations for stakeholder groups and end users of our product
  • Provided guidance to team members regarding tasks assigned to them.

Project Manager

Google Contracting
Sunnyvale, CA
05.2022 - 04.2023
  • Conducted in-depth examination of business operations, systems, and procedures to pinpoint opportunities for enhancement and streamlining.
  • Directed the implementation of workflows for the introduction of a new region, collaborating with all GCP services teams to integrate innovative approaches.
  • Collaborated closely with multifaceted teams such as development, QA, and project management to execute business solutions effectively.
  • Supported senior business analysts in the collection and documentation of business needs across diverse projects.
  • Played a role in crafting business process models, use cases, and workflow diagrams to support project objectives.

Project Manager

Digital Transformation Strategy
Ho Chi Minh, Viet Nam
08.2021 - 05.2022
  • Identified and formalized new features and enhancements by utilizing prioritization frameworks.
  • Led the SDLC process from planning to delivery using Agile methodology and predictive strategies.
  • Leveraged UI/UX expertise to collaborate with designers on feature refinement and data flow visualization through Figma and UML diagrams.
  • Managed the upkeep and revision of documentation including BRD, SRS, and FRD.
  • Presented feature and proposal showcases to customer boards and stakeholders.

Technical Project Manager

SalesHood
San Francisco, CA
08.2018 - 08.2021
  • Led and integrated BI tools such as GoodData, Tableau, and PowerBI.
  • Executed and optimized SQL for ETL processes.
  • Analyzed system architecture to understand its strengths and weaknesses, determining opportunities for improvement.
  • Created and maintained business process flow diagrams.
  • Documented business requirements, process mapping, workflow diagrams, and low-level process documents.
  • Facilitated relevant Agile ceremonies and rituals.

Education

Bachelor of Science - Information Technology

University Of Science
Ho Chi Minh City
02-2018

Skills

  • Technical background as a fullstack developer
  • Proficiency in visualization on UML, usecase, sequence diagrams, charts
  • Proficiency with various software development tools, including Notion, Lucidchart, UML Diagram, and Figma
  • Experience with translating requirement elicitations to functionalities, enhancements
  • Proficiency with various software development tools, including Notion, Lucidchart, UML Diagram, and Figma
  • Expertise in Microsoft Suite applications such as MS Word, Excel, PowerPoint, Visio, and Microsoft Project Plan Proficiency in business process analysis and improvement

Certification

PMP Certification Exam Prep Course 35 PDU Contact Hours/PDU

Languages

English
Full Professional
Vietnamese
Native/ Bilingual

Timeline

Project Manager

Apple Contracting
04.2023 - 06.2024

Project Manager

Google Contracting
05.2022 - 04.2023

Project Manager

Digital Transformation Strategy
08.2021 - 05.2022

Technical Project Manager

SalesHood
08.2018 - 08.2021

Bachelor of Science - Information Technology

University Of Science

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Dao Thieu