Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Daowreung Grace Teemasonthorn

Quincy,MA

Summary

Smart assistant restaurant manager offering several years in leadership positions. Successful at handling patron assistance and problem-solving for large several-seat restaurant. Focused and enthusiastic with excellent customer service and conflict resolution skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Trainee

The Cliff House
Ogunquit, ME
06.2021 - 06.2022
  • Completed thorough opening, closing, and shift-change functions to maintain daily operational standards.
  • Supported project management tasks, including planning, execution, and monitoring. Room division for housekeeping, reservations, front desk, and night shift audit.
  • Shadowed managers to gain knowledge of organizational expectations and management techniques.

Supervisor

Tim Hortons
Bangkok, TH
10.2020 - 06.2021
  • Conducted regular inspections of the premises to ensure cleanliness, proper maintenance, and attractive displays.
  • Trained new employees on restaurant policies and procedures.
  • Observed food safety and sanitation protocols to reduce germ spread.

Assistant Restaurant Manager

ZAAB ELI E-SARN BISTRO
Bangkok, Thailand
09.2020 - 07.2025
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Interviewed and hired new workers, offering great personalities, fantastic restaurant experience, and a desire to work hard.
  • Calculated inventory and ordered appropriate supplies to meet expected demands.

Executive Lounge Agents/ Butler

JW Marriott
Bangkok, TH
06.2020 - 05.2019
  • Oversaw cleaning and household to verify conformance with standards through routine quality inspections.
  • Prepared meals according to specific instructions given by the employer, or other household members.
  • Documented key information from each service visit into detailed reports.

Internship

InterContinental Koh Samui
Surat Thani, TH
01.2019 - 04.2018
  • Memorized a 30+ drink menu and can recommend the best drink to guest by question
  • The bestselling of beverage on February 2019

Barista

Starbuck Coffee
Bangkok, Thailand
11.2017 - 03.2018
  • Received and accurately processed customer payments.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Education

Some College (No Degree) - Professional Beverage Courses

Dusit Thani College
Bangkok, Thailand
04-2019

BBA - Business Administration

Rajamangala University of Technology Rattanakosin
Bangkok, Thailand
09-2018

Associate of Science - Accounting

Quincy College
Quincy, MA

Skills

  • Performance improvement
  • Opening and closing procedures
  • Food safety compliance
  • Wine and beverage service
  • Staff training and development
  • POS system
  • Restaurant operations

Languages

English
Professional
Thai
Native/ Bilingual

Certification

  • ServSafe

Accomplishments

  • Best-selling beverage in 2019
  • Best employee of the month in 2022

Affiliations

  • Reading to improve my skills and search for more passion for living
  • Cooking and baking Asian foods and desserts.

Timeline

Trainee

The Cliff House
06.2021 - 06.2022

Supervisor

Tim Hortons
10.2020 - 06.2021

Assistant Restaurant Manager

ZAAB ELI E-SARN BISTRO
09.2020 - 07.2025

Executive Lounge Agents/ Butler

JW Marriott
06.2020 - 05.2019

Internship

InterContinental Koh Samui
01.2019 - 04.2018

Barista

Starbuck Coffee
11.2017 - 03.2018

Some College (No Degree) - Professional Beverage Courses

Dusit Thani College

BBA - Business Administration

Rajamangala University of Technology Rattanakosin

Associate of Science - Accounting

Quincy College

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Daowreung Grace Teemasonthorn