Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daphca Leger Desrivieres

Brooklyn,NY

Summary

Healthcare professional and home companion with strong history of providing support to clients and delivering comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.

Overview

8
8
years of professional experience

Work History

HHA

Freedom Care
10.2021 - Current
  • Administered medication as directed by physician.
  • Researched and recommended community resources to meet clients' needs.
  • Scheduled and coordinated medical appointments.
  • Improved patients' comfort with massage and application of topical treatments.
  • Assisted disabled clients to support independence and well-being.
  • Developed rapport to create safe and trusting environment for care.
  • Documented vital statistics and coordinated with health care providers.

Cashier

McDonald's
06.2015 - 08.2017
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Learned duties for various positions and provided backup at key times.
  • Tallied cash drawer at beginning and end of each work shift.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Processed refunds and exchanges in accordance with company policy.

HHA

MJHS
09.2017 - 12.2018
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
  • Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship
  • Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.

HHA

Bestcare
09.2019 - 03.2020
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Provided mobility assistance such as walking and regular exercising.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Transported clients for medical and personal outings.
  • Followed nutritional plans to prepare optimal meals.

Education

Bachelor of Arts - International Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
12.2023

Associate of Arts - Criminal Justice

Kingsborough Community College
Brooklyn, NY
06.2020

High School Diploma -

Reading Senior High School
Reading, PA
06.2014

Skills

  • Medical Reminders
  • Personal Grooming Care
  • Customer Satisfaction
  • Developing Client Trust
  • Observe Behavior
  • Home Health and Hospice
  • Patient Care
  • Safety Behaviors
  • Patient and Family Interaction
  • Household Chores
  • Personal Care Assistance
  • Mental Health Support

Languages

Haitian Creole
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Limited Working

Timeline

HHA

Freedom Care
10.2021 - Current

HHA

Bestcare
09.2019 - 03.2020

HHA

MJHS
09.2017 - 12.2018

Cashier

McDonald's
06.2015 - 08.2017

Bachelor of Arts - International Criminal Justice

John Jay College of Criminal Justice of The City University of New York

Associate of Arts - Criminal Justice

Kingsborough Community College

High School Diploma -

Reading Senior High School

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