Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daphcar Blemur

Pembroke Pines,FL

Summary

Proven team leader and effective communicator, excelled at Burger King by enhancing team productivity and customer satisfaction. Demonstrated expertise in safe food handling and problem-solving, contributing to a significant improvement in operational efficiency. Skilled in customer engagement and inventory management, consistently met and exceeded performance goals.

Overview

1
1
year of professional experience

Work History

Crew Member

Burger King
01.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Prepared salads, soups and sandwiches for customers.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Observed customer purchases in line and differentiated between standard portions.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Education

N/A - HHA CNA

Edouard Health Institute And Training Center, Inc
Plantation, FL

Grade School Diploma - General Education

Nou College Moderne
Porrt Au Prince
06.2018

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement
  • Taking Orders
  • Self-discipline
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Initiative and Self-Motivation
  • Verbal and written communication
  • Leadership Qualities
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Store Opening and Closing
  • Crew Leadership
  • Safety
  • Resilience and persistence
  • Hospitality service expertise
  • Complex Problem-Solving
  • Visual Communication
  • Creativity and Innovation
  • Inventory Restocking
  • Order Management
  • Performance Improvement
  • Menu Memorization
  • Supplies Monitoring and Restocking
  • Telephone Etiquette
  • Cooking
  • Positive Company Representation
  • Food Running
  • Health Code Compliance
  • Beverage Preparation
  • Assertiveness
  • Equipment Maintenance
  • Ordering Procedures
  • Diversity awareness
  • Influencing skills
  • Housekeeping
  • Inventory Counts
  • Point-of-sale transactions
  • Quality Control Checks
  • Point of sale operation
  • Order delivery practices
  • Production Line Work
  • Multitasking and Organization
  • Team Player
  • Adaptability and Flexibility
  • Cleaning and organization
  • Collaboration and Teamwork
  • Attention to Detail
  • Dependable and Cooperative
  • Critical Thinking
  • Cleaning and sanitation
  • Order Taking
  • Cleaning and sanitizing
  • Money Handling
  • Cash Register Operations
  • Decision-Making
  • Cash Register Operation
  • Guest service
  • Basic Math
  • Customer Relations
  • Food Safety
  • Team Leadership
  • Stocking and Replenishing
  • Payment Transactions
  • Stocking and Replenishment
  • Supply Restocking
  • Food and beverage preparation
  • Handling Complaints
  • Resolving Complaints
  • Foodservice
  • Food and Beverage Service
  • Payment Processing
  • Meal Preparation
  • Training and Motivation
  • Managing Orders and Deliveries
  • Cash Drawer Operations
  • Customer Needs Assessment
  • Opening and closing procedures
  • Customer Transactions
  • Food service standards
  • State regulations knowledge

Languages

French
Native or Bilingual

Timeline

Crew Member

Burger King
01.2024 - Current

N/A - HHA CNA

Edouard Health Institute And Training Center, Inc

Grade School Diploma - General Education

Nou College Moderne
Daphcar Blemur