Summary
Overview
Work History
Education
Skills
Qualifications
Certification
Languages
Timeline
Generic

Dapheney Dorsainvil

West Palm Beach,FL

Summary

I would like to secure a challenging position as a Healthcare Recruiter or any related role within a reputable corporation to fully utilize my training and skills, while making a significant contribution to the success of the company.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Healthcare/ Senior Nurse Recruiter

Excelsior Care Group
Boca Raton, FL
08.2022 - Current
  • Acting as a liaison between Nurses, internal team members, and facilities.
  • Proactively contact and recruit prospective candidates to establish relationships, understand their needs, and qualify them for job opportunities.
  • Understand the needs of the facility and match appropriate candidates to their open positions.
  • Prepare candidates for interviews, coaching them on logistical information, schedule interviews.
  • Generate leads through various recruiting channels, strategic planning and referrals.
  • Verify licensures and credentials for nurses and other healthcare providers.
  • Document all communication and conversations in applicant tracking system.
  • Build and maintain unique relationship with healthcare professionals/ Nurses.

Client Account Manager (Contract)

Favorite Staffing
Overland Park, KS
01.2022 - 04.2022
  • Acted as a liaison between Travel Healthcare professionals and the internal departments.
  • Maintained an excellent rapport and acting as the client representative to ensure that their demands are met with a focus on improving customer experience.
  • Educated prospective candidates on the personal and professional benefits of a travel healthcare career Resolved complaints and kept track of all processes that pertain to the client's desires as well as documenting all call information according to standard operating.
  • Built and Maintained unique relationships with Travel Healthcare Professionals and sustained support for nurses on assignment.
  • Assisted with credentialing requirements.
  • Fill open orders, communicate assignments, confirm to staff and clients and Identify backfill opportunities.
  • Anticipate client needs and reassign staff as appropriate; report scheduling concerns to management to address
  • Managed large amount of inbound calls in a timely manner. Being an advocate for telehealth professionals by helping to straighten out any discrepancies pertaining to payroll/accounting.
  • Collaborated with various internal departments to ensure that they fulfill all the THPs' requests and ensure payroll is processed in a timely manner.
  • Responsible for 30+ worksite/Hospitals, 10+ onsite staff members, and 150-500+ THPs (Temporary Healthcare Professionals. Building contracts, updating schedules/shifts accordingly.

Residential Counselor

Health Behavioral Dimensions
Pompano Beach, FL
10.2016 - 01.2022
  • Facilitated bereavement groups and provided counseling and emotional support to help residents cope.
  • Demonstrated a capacity to work collaboratively in a team setting, with an ability to listen to others, participate actively, and take appropriate responsibilities.
  • Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
  • Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
  • Responded to crisis situations quickly to maintain calm and immediately determine the level of assistance needed.
  • Responsible for patients around the clock safety checks, 1:1 interaction with patients as needed, de-escalation of aggressive clients.
  • Assist individuals on medical appointments
  • Behavioral interventions and implementation

Education

Associate of Arts - Business Administration

Northshore Community College
Lynn, MA
05.2016

Bachelor of Arts - Finance

Florida Atlantic University
Boca Raton, FL
08.2023

Skills

  • Strategic Planning
  • Creativity
  • Teamwork
  • Problem-Solving
  • Persuasive Communication Expertise
  • Exceptional Customer Service
  • CRM Software
  • ATS Software
  • Microsoft Teams
  • Excel

Qualifications

  • Demonstrated ability to quickly and posses strong analytical skills.
  • Dependable, honest, hardworking, and dedicated employee.
  • Work ethic characterized by integrity and versatility, works well independently and in a team based environment.
  • 12 plus years of experience working in Healthcare.
  • Sale associate with 7+ years of experience in retail environment (business owner).

Certification

  • Diversity Recruitment, Certified Mortgage/Loan Officer, CPR/FIRST Aid Certified.

Languages

English
Full Professional
Creole
Native/ Bilingual
French
Limited

Timeline

Healthcare/ Senior Nurse Recruiter

Excelsior Care Group
08.2022 - Current

Client Account Manager (Contract)

Favorite Staffing
01.2022 - 04.2022

Residential Counselor

Health Behavioral Dimensions
10.2016 - 01.2022

Associate of Arts - Business Administration

Northshore Community College

Bachelor of Arts - Finance

Florida Atlantic University

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Dapheney Dorsainvil