Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Daphine Muniz

Colleyville,TX

Summary

Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.

Seasoned Customer Service Manager with deep understanding of customer relations and service operations. Strong problem-solving, leadership, and communication skills honed through management roles in diverse business settings. Proven track record in developing effective strategies that improve customer satisfaction rates and foster loyalty. Succeeded in transforming customer service departments into efficient, success-driven teams contributing to company growth.

Overview

26
26
years of professional experience

Work History

Purchasing & Warehouse Coordinator

JAAG Manufacturing
Arlington, Texas
12.2020 - Current

Supervised assembly line operations to ensure efficient workflow and adherence to safety protocols.

  • Managed vendor relationships to ensure timely delivery of quality goods.
  • Analyzed market trends to optimize purchasing strategies and cost efficiency.
  • Coordinated with cross-functional teams to forecast inventory needs effectively.
  • Reviewed purchase orders for accuracy before submission to suppliers.
  • Negotiated contracts with suppliers to achieve favorable terms and conditions.
  • Conducted quality inspections on incoming materials for compliance.
  • Documented inspection results and maintained accurate records for audits.
  • Trained new employees on quality control procedures and standards.
  • Monitored production processes to identify areas for improvement.
  • Implemented corrective actions to address non-conformance in products.
  • Performed calibration checks on measuring instruments used in the production process.
  • Documented test results in accordance with established procedures.

Operations Supervisor - QC/Assembly - Inventory

BOLLORE LOGISTICS
Colleyville, Texas
06.2014 - 12.2020
  • Conducted routine inspections of products for quality compliance.
  • Performed testing on materials to ensure safety standards.
  • Collaborated with production teams to resolve quality issues.
  • Operated measurement tools to assess product specifications.
  • Trained new staff on quality control procedures and standards.
  • Conducted tests on product samples and recorded results.
  • Maintained accurate records on product inspection results and reported findings to management team.
  • Managed inventory control processes to ensure accurate stock levels.
  • Utilized inventory management software to track stock movements effectively.
  • Conducted regular audits to verify inventory accuracy and compliance.
  • Managed vendor relationships to ensure timely delivery of quality goods.
  • Developed and maintained purchasing documentation for compliance and audits.
  • Reviewed purchase orders for accuracy before submission to suppliers.

Area manager - Purchasing

JCPENNEY LOGISTICS CENTER
Haslet, Texas
03.2000 - 06.2014
  • Monitored supplier performance to ensure orders were fulfilled on time and accurately according to customer requirements.
  • Monitored inventories on computer to generate accurate reports.
  • Utilized RF scanner technology while moving stock within facility in order to maintain accurate inventory levels
  • Performed daily maintenance checks on forklifts to ensure optimal performance.
  • Managed inventory control processes to ensure accurate stock levels.
  • Systems used - WMS,SAP, BlueYonder, Infolog, Estitrack
  • Reviewed purchase requests to ensure accuracy and completeness of information.
  • Purchased quality merchandise at lowest price and correct amounts.
  • Collaborated with management to assess materials needs and look for improved options to better meet changing demands.
  • Hired, trained or supervised purchasing clerks and buyers.

Education

HIGH SCHOOL DIPLOMA -

Wichita Falls Academy
Wichita Falls, TX

Skills

  • Financial analysis
  • Cash flow management
  • Regulatory compliance
  • Payroll administration
  • Budgeting and forecasting
  • Risk assessment
  • Relationship management
  • Data analysis
  • Verbal and written communication
  • Human resources
  • Continuous improvement
  • KPI management
  • Performance analysis
  • Coaching and training
  • Staff training
  • Operations management

Systems - WMS, SAP, BlueYonder, Enfolog, Estitrack & Oracle

  • Sit Down Forklift, Turrent Truck, Cherry Picker

Websites

Timeline

Purchasing & Warehouse Coordinator

JAAG Manufacturing
12.2020 - Current

Operations Supervisor - QC/Assembly - Inventory

BOLLORE LOGISTICS
06.2014 - 12.2020

Area manager - Purchasing

JCPENNEY LOGISTICS CENTER
03.2000 - 06.2014

HIGH SCHOOL DIPLOMA -

Wichita Falls Academy
Daphine Muniz