Daphine Ncube
Muncie,United States
Summary
Patient-oriented Phlebotomist offering one year and a half of experience in laboratory and clinical settings. Technologically proficient in key phlebotomy techniques, universal precautions and sterilization protocols. Team-oriented and skilled in training new hires on policies and procedures. Exceptional customer service is also a main priority of mine.
Overview
2
2
years of professional experience
Work History
Phlebotomist
CSL Plasma
Muncie, IN
08.2022 - Current
- Performed venipuncture and other blood collection procedures according to established standards.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Provided assistance to clinical staff during patient visits.
- Followed all safety protocols when handling hazardous materials.
- Calibrated equipment according to manufacturer specifications.
- Ensured compliance with federal regulations governing laboratory procedures.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists and donor support techs.
- Documented patient information into electronic medical records system.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Responded quickly and effectively to emergency situations.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Education
Associate of Science - Diagnostic Medical Sonography
Ivy Tech Community College of Indiana
Muncie, IN12-2025
Skills
- Donor Screening
- Venipuncture
- Data Entry
- Paperwork Processing
- Blood Collection
- Patient Support
- Health Education
- Communication Abilities
- Patient Care
- Sanitation and Sterilization
- Medical Terminology Knowledge
- Venipuncture Expertise
Languages
ndebele
Native/ Bilingual
Timeline
Phlebotomist
CSL Plasma
08.2022 - Current
Associate of Science - Diagnostic Medical Sonography
Ivy Tech Community College of Indiana