Daphine Queen
Childersburg,AL
Summary
Experienced Administrator CAT I & II, skilled in managing care facility teams, patient care, and ready to leverage expertise in scheduling, payroll, and communication support, and grow. Proven ability in leadership and administration within assisted living environments. Eager to contribute to the success of a dynamic community.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrator
Gardens of Pelham
Pelham, US
10.2024 - Current
- Scheduling
- Payroll
- Overseeing all employees.
- Charting
- Monthly summaries
- Assisting with making doctor appointments for residents.
- Med cart checks.
- Marketing
- Care for all residents.
- State reportable for all incidents.
- Oversee orders placed by Gordons for the community.
- Hiring of new employees and dismissal of employees.
- Report to corporate daily.
- Assessment and evaluation of all new residents.
- New hire paperwork, charting.
- New resident paperwork and charting.
- Oversee the food logs, temp logs, and water temp logs.
- Check in all medication that comes into the community.
- Tours at our community, and follow-up tours.
- Welcome Home.
- Oversee activities.
- Care plans.
- Oversee maintenance.
- Oversee the kitchen lead.
- Oversee the resident lead.
- Oversee fire drills and schedules.
Administrator ALF/SCALF CAT I & II
The Willows Assisted Living with TPC of Alabama
Alexander City, US
09.2022 - 10.2024
- Job responsibilities include scheduling employees, time sheets/payroll—turning them in to the payroll department, care plans, assessments of new residents, monthly assessments of residents, meal planning, maintenance request orders, hiring new employees, terminating employees, ensuring all licenses are up to date, charting residents and staff, staff meetings, sending prescriptions to the pharmacy to update the MAR, assisting residents with medications, activities, and much more.
CAREGIVER/SITTER
Daphine Queen
Sylacauga, US
08.2010 - 09.2022
- I assisted the clients with bathing, oral care, dressing, housekeeping, errands, meals, walking, exercises, grocery shopping, giving medications, and cashing all payroll from the different homes, and distributed the money to each of the sitters.
CNA/Medical Assistant In Training
Merit Healthcare
Sylacauga, US
05.2020 - 07.2020
- I was responsible for checking in the patients each day, triage, injections, renewing prescriptions with the doctor's approval, referrals, and scheduling patients for appointments and labs through Integra software. The job was only part-time during the COVID-19.
CERTIFIED NURSING ASSISTANT
Southern Care Hospice
Alexander City, US
05.2011 - 07.2013
- I sat with patients in the last days of living, providing baths, oral care, emotional support, assisting patients with meals, and giving emotional support to the family members. Also, I saw regular patients providing care, meals, vitals, and oral care daily to help the other CNAs. I volunteered on the side, making in-home visits to different patients on my way home and even on the weekend.
Education
Licensed Administrator CAT I& II
12-2022
Business Administration - Associate
Salem University
Salem, WV11.2019
Skills
- patient care
- Assisted living
- Hospital experience
- Clerical experience
- Management
- Medical scheduling
- Teamwork
- Cost analysis
- Payroll
- Insurance verification
- Benefits administration
- Budgeting for community living facilities
- Microsoft Outlook
- Vital signs
- Supervising experience
- Microsoft Word
- Senior care
- Hospice care
- Independent living facility experience
- Laundry
- Memory care
- Care facility administration
- Medical office experience
- Communication skills
- Windows
- Emr systems
- Microsoft PowerPoint
- Hospital experience
- Word
- Task prioritization
- Records management
- Administrative experience
- Time management
- Care plans
- EXCEL
- Budgeting
- Phone communication
- Financial management
- Developing staff training programs as a care facility administrator
- Leadership
- Front desk
- Triage
- Intergy software
- Experience administering injections
- Customer service
- Caregiving
- Vital signs
- Financial reporting
- Customer service
- Microsoft Excel
- EMR systems
Certification
• State Test Nursing Assistant, 04/01/06, Present
• CPR Certification
• AED Certification
• Driver's License
• Certified Medical Assistant
• First Aid Certification
• State Tested Nursing Assistant
• BLS Certification
• CAT I & II Assisted Living Administrator
• Certified Nursing Assistant (CNA), 2006 to 2018
• Certified Director of Assisted Living (CDAL)
• Memory Care Certification
• CPR Certification
• AED Certification
• Driver's License
• Certified Medical Assistant
• First Aid Certification
• State Tested Nursing Assistant
• BLS Certification
• CAT I & II Assisted Living Administrator
• Certified Nursing Assistant (CNA), 2006 to 2018
• Certified Director of Assisted Living (CDAL)
• Memory Care Certification
Additional Information
I am a fast learner and a great multitasker., I love to deal with the public and meet new people., I have computer experience in Excel, Intergy, and word., Payroll experience.
Awards
Deans List, 08/01/19, Deans List with Salem University
Timeline
Administrator
Gardens of Pelham
10.2024 - Current
Administrator ALF/SCALF CAT I & II
The Willows Assisted Living with TPC of Alabama
09.2022 - 10.2024
CNA/Medical Assistant In Training
Merit Healthcare
05.2020 - 07.2020
CERTIFIED NURSING ASSISTANT
Southern Care Hospice
05.2011 - 07.2013
CAREGIVER/SITTER
Daphine Queen
08.2010 - 09.2022
Licensed Administrator CAT I& II
Business Administration - Associate
Salem University