Daphinie Cooper
El Dorado,United States
Summary
Dedicated inventory technician with nine years of experience in facility operations and maintenance, including two and a half years in inventory maintenance. Skilled in building repairs, vendor services, safety compliance, invoice payments, contracts, and purchasing. Seeking a role to optimize inventory and supply chain efficiency, particularly through the Cycle Count Program and annual inventory processes. Proven skills in receiving, and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about inventory procedures. Comfortable lifting up to 50 pounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inventory Control Technician 3
Sutter Health
Sacramento, United States
03.2023 - Current
- Processed and submitted all vendor contract requests for onsite work while maintaining confidentiality of vendor information and pricing
- Developed a purchasing and contracts tracker to provide 24/7 access to information for department orders
- Rolled out programs and trained other departments on program usage
- Participated in Hospital-wide team building activities and organized events for departmental employees and patients
- Utilized computer and phone skills to efficiently manage purchasing, invoicing, and billing inquiries, including processing payments through various channels
- Managed vendor contracts and procurement in collaboration with the Strategic Sourcing department
- Collaborated with management, administrative leadership teams, and physicians to implement policy and procedural changes to enhance customer satisfaction
- Supported teammates and assisted with learning their roles
- Aided in the Hospital Supply Warehouse and stocked items during absences of other staff.
Facilities Coordinator
Sutter Health
Sacramento, United States
08.2018 - 03.2023
- Successfully managed documentation for Fire Life Safety, Infection Prevention, High Risk, and other compliance areas for triannual Joint Commission Survey in June 2022
- Provided support and filled in for vacant Facility Manager position from March 2022 to September 2022
- Collaborated with city, state, and county officials for Yearly Fire Marshall inspections, state inspections, and City of Sacramento walk-throughs to address compliance issues
- Coordinated on-site vendor work and developed purchasing and contracts tracker for department-wide access to order information
- Rolled out programs and trained other departments on new initiatives
- Communicated with property owners and managers regarding inspections, outages, and failures impacting leased spaces
- Managed confidential vendor information and pricing, as well as vendor contracts and procurement relationships
- Worked closely with Strategic Sourcing department on vendor management
- Collaborated with management and leadership teams to implement policy and procedural changes for customer satisfaction
- Provided training to new employees on departmental systems and facilitated onboarding processes
- Completed quarterly EOC Reporting and ensured goals were met
- Managed hospital signage in adherence to Sutter branding guidelines
- Participated in hospital-wide team building activities and organized events for departmental employees and patients
- Developed, researched, coordinated, and implemented an eyewear safety program for the department.
Call Center Coordinator
Sutter Health
Sacramento, United States
06.2017 - 07.2018
- Managed all incoming work order phone calls from Sutter Health Sacramento Sierra Region facilities
- Processed and dispatched work order requests, prioritizing based on reported issues
- Utilized Service Insight7 and TMS work order management systems to efficiently manage tasks
- Maintained effective communication with property owners and managers for inspections, building outages, and other potential issues impacting leased spaces.
Call center representative
CBRE/Sutter Health
Sacramento, United States
03.2014 - 06.2017
- Managed all incoming work order phone calls from Sutter Health Sacramento Sierra Region facilities
- Processed and dispatched work order requests, prioritizing based on reported issues
- Utilized Service Insight7 and TMS work order management systems to efficiently manage tasks
- Maintained effective communication with property owners and managers for inspections, building outages, and other potential issues impacting leased spaces.
Skills
- Vendor management
- Space planning
- Budget tracking
- Facility maintenance
- Compliance management
- Microsoft 360
Certification
ECRI HEM Certification
Hobbies and Interests
- Hiking
- Camping
- Capturing moments
- Crafting
Personal Information
Date of Birth: 05/14/91
Timeline
Inventory Control Technician 3
Sutter Health
03.2023 - Current
Facilities Coordinator
Sutter Health
08.2018 - 03.2023
Call Center Coordinator
Sutter Health
06.2017 - 07.2018
Call center representative
CBRE/Sutter Health
03.2014 - 06.2017
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