Daphline Fortilus
Bronx
Summary
Dedicated professional with experience at HOTEL ELO, excelling in maintaining cleanliness and guest satisfaction. Proven ability in problem-solving and effective communication, ensuring a safe and welcoming environment. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
5
5
years of professional experience
Work History
Housekeeper
HOTEL ELO. (BRASIL)
MARINGA
10.2020 - 01.2022
- Inspected guest rooms after cleaning to ensure they were presentable.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Scrubbed kitchen appliances, countertops and fixtures.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
SECURITY GUARD
CIASEG TECNOLOGIA SEGURACA
Maringa
06.2019 - 08.2020
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Issued visitor badges and access cards to authorized personnel.
Stocker
Supermercados BOM DIA (BRASIL)
MARINGA
03.2017 - 02.2019
- Maintained a neat, clean and orderly warehouse environment at all times.
- Packed boxes for shipment using appropriate packing materials.
- Followed safety procedures when handling hazardous material or dangerous goods.
- Removed outdated products from shelves in accordance with company policy.
Education
GED -
College Les Frais Courtois
Port Au Prince, HTI06.2010
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Equipment cleaning
- Problem solving
Websites
Languages
- English, Full Professional
- French, Full Professional
- Portuguese, Full Professional
Timeline
Housekeeper
HOTEL ELO. (BRASIL)
10.2020 - 01.2022
SECURITY GUARD
CIASEG TECNOLOGIA SEGURACA
06.2019 - 08.2020
Stocker
Supermercados BOM DIA (BRASIL)
03.2017 - 02.2019
GED -
College Les Frais Courtois
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