Daphne A Brown
Elyria,OH
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager
Ely Llc
12.1999 - 05.2024
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Diploma - Secretarial Studies And Office Administration
Bryant And Stratton College
North Olmsted, United States06.1991
High School Diploma -
Elyria West High School
Elyria Ohio06.1989
Skills
- Administrative Support
- Office Management
- Data Entry
- Employee Supervision
- Inventory Control
- Customer Service
- Report Preparation
- Employee Training
- Excellent multi-tasking ability
- Document Management
- Conflict Management
- Problem-solving abilities
Timeline
Office Manager
Ely Llc
12.1999 - 05.2024
Diploma - Secretarial Studies And Office Administration
Bryant And Stratton College
High School Diploma -
Elyria West High School
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