Daphne A Brown
Elyria,OH
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager
Ely Llc
Elyria Ohio
12.1999 - 05.2024
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Served as liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Education
Diploma - Secretarial Studies And Office Administration
Bryant And Stratton College
North Olmsted, United States06.1991
High School Diploma -
Elyria West High School
Elyria Ohio06.1989
Skills
- Administrative Support
- Office Management
- Data Entry
- Employee Supervision
- Inventory Control
- Customer Service
- Report Preparation
- Employee Training
- Excellent multi-tasking ability
- Document Management
- Conflict Management
- Problem-solving abilities
Timeline
Office Manager
Ely Llc
12.1999 - 05.2024
Diploma - Secretarial Studies And Office Administration
Bryant And Stratton College
High School Diploma -
Elyria West High School