Daphne Albert

Retail Store Manager

Circle k

Mahomet, IL

03.2017 - Current

Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
Hired and trained positive, enthusiastic employees to boost talents of retail team.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Organized and updated schedules to optimize coverage for expected customer demands.
Improved profitability by executing daily, weekly and monthly floor plan changes.
Boosted company sales by developing and implementing strategic marketing approaches.
Supervised cash drawer balances and deposits of store receipts.
Organized new stock for floor placement.
Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
Increased store sales by cross-selling complementary items.
Mentored employees in management of complicated sales, complex issues and difficult customers.
Prevented store losses using awareness and attention to detail to detect gaps for corrective action.
Executed merchandising strategies to support store sales growth.
Evaluated store performance and incorporated feedback to implement improvement plans.
Created engaging merchandise presentations to motivate impulse purchases.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Taught junior employees proactive strategies to meet operational and sales goals.
Prepared employee performance appraisals, providing actionable feedback.
Connected with customers to provide assistance and collect feedback to optimize operations.
Built and maintained strong working relationships with team members.