Daphne Coffee-Roberts
Midway,Georgia
Summary
Dedicated and high-performing professional with 15 years of experience in senior leadership and human services. Skilled in providing support and guidance to individuals from diverse backgrounds. Passionate about helping others access needed services and achieve their potential.
Overview
15
15
years of professional experience
Work History
Career Counselor
Family Restoration Network
Savannah, , Ga.
01.2022 - Current
- Established clear guidelines for procedures and success metrics
- Assisted over 50 students in identifying potential vocations and building application documents
- Equipped clients with job search skills to enhance their employment success
- Enhanced community outreach to attract new candidates and highlight programs
- Educated high school students on Pre-employment Transition Services and self-advocacy.
Executive Director
The Coffee Foundation - Nonprofit Organization
Savannah, Ga.
01.2020 - Current
- Developed and submitted monthly grant proposals, promoting funding program transparency
- Aligned departmental goals with company strategy, achieving high performance results
- Built relationships with donors, government officials, and other organizations to secure funding and support
- Documented youth behavior and actions clearly and concisely
- Assessed needs of youth and implemented measures to address them
- Participated in treatment team meetings to discuss youth's mental and behavioral progress
- Conducted crisis interventions, providing peer counseling and redirecting negative behaviors
- Raised over $50,000 in grants and funds within first year.
Staffing and Scheduling Administrator
Lowe's Home Improvement
Brunswick, GA.
01.2020 - Current
- Maintained HR information systems, ensuring accurate and up-to-date employee files
- Coordinated implementation of people-related services, policies, and programs for over 200 new associates
- Contributed to continuous improvement initiatives by generating suggestions and solving problems to support teamwork
- Conducted background and reference checks to facilitate hiring and onboarding processes
- Assisted in recruitment by posting job ads, filtering applications, scheduling and conducting interviews, and drafting offer letters
- Enhanced team knowledge and productivity through effective training and support in learning modules and regulatory protocols.
Human Resources/Marketing Manager
Sam's Club
Savannah, Ga.
05.2009 - 01.2020
- Recruited, interviewed, and hired staff, bringing exceptional talent to team
- Conducted performance reviews and developed improvement plans for employees
- Applied leadership and problem-solving skills to maintain team efficiency and organize workflow
- Delegated daily activities, monitored output, and rewarded positive contributions.
- Managed team of 50 direct reports and coordinated schedules for volunteer staff.
Education
Master of Arts in Human Services -
Regent University
Virginia Beach, VA12.2024
Bachelor of Arts in Interdisciplinary Studies (Business, Sociology, Writing) -
Georgia Southern University
Statesboro, GA05.2021
Skills
- Business Development
- Life Skills Instruction
- Social Work
- Youth Advocacy
- Client Education
- Client Advocacy
- Career Counseling
- Human Resources Management
- Program Development
Timeline
Career Counselor
Family Restoration Network
01.2022 - Current
Executive Director
The Coffee Foundation - Nonprofit Organization
01.2020 - Current
Staffing and Scheduling Administrator
Lowe's Home Improvement
01.2020 - Current
Human Resources/Marketing Manager
Sam's Club
05.2009 - 01.2020
Master of Arts in Human Services -
Regent University
Bachelor of Arts in Interdisciplinary Studies (Business, Sociology, Writing) -
Georgia Southern University
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