Daphne Crowley
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
22
22
years of professional experience
Work History
Custodian. Sr
City Of Atlanta
11.2023 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Supported event setup and tear-down, contributing to successful school functions.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
Kitchen Supervisor
Harold's Bar And Grill
06.2021 - 11.2023
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Controlled food costs and managed inventory.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Managed staff scheduling, ensuring optimal coverage during peak hours and minimizing labor costs.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Office Manager
Macy's Department Store
10.2007 - 11.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Leasing Agent Assistant
Four Season Apartment
10.2002 - 09.2007
- Collaborated with maintenance staff to ensure timely completion of tenant requests and work orders.
- Managed rental payments, ensuring accurate records for financial reporting purposes.
- Developed strong relationships with tenants through proactive communication and excellent customer service skills.
- Regularly updated vacancy listings across multiple advertising channels for optimal visibility among potential renters.
- Prepared lease agreements and ensured accuracy of all documentation prior to tenant signing.
Education
High School Diploma -
Clarkston High School
Clarkston, GA06.1991
Skills
- Cleaning and sanitizing
- Work independently
- Responsible and Dependable
- Customer Service
(ASL) American sign language
I Have been signing ever sense i was 4 years old. Because both of my parents are deaf and they taught me to sign to communicate to them and I've been signing to help deaf Americans in every job that I've held. its another language that am happy to have.
Languages
English
Full Professional
Timeline
Custodian. Sr
City Of Atlanta
11.2023 - Current
Kitchen Supervisor
Harold's Bar And Grill
06.2021 - 11.2023
Office Manager
Macy's Department Store
10.2007 - 11.2013
Leasing Agent Assistant
Four Season Apartment
10.2002 - 09.2007
High School Diploma -
Clarkston High School