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Daphne Dahl
Warehouse Management Professional
Plantation,FL
Work Preference
Job Search Status
Open to workDesired Job Title
WMS Trainer/ImplementationsWMS Super User/AdministratorWarehouse Operations ManagementInventory ManagementApplications Support ManagementWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridOpen to relocation: Yes
Summary
Highly effective management professional seasoned in Supply Chain and Warehouse Management and Inventory Control; emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Willing to relocate for the right opportunity.
Solutions oriented warehouse professional pursuing a Warehouse Operations Management position.
Overview
33
33
years of professional experience
Work History
Business Systems Analyst, Supply Chain (WMS Implementation Specialist/Trainer)
Bunzl Retail Services
Remote
08.2022 - 05.2025
- Cultivated culture of continuous process improvement through development and implementation of best practices.
- Supported solution testing efforts by developing test plans, coordinating the test execution, and reviewing test results.
- Generated ideas and influenced decisions across teams, aligning objectives with broader Supply Chain goals.
- Trained end users and supervisors throughout implementation, go-live and after care.
- Created and delivered user documentation as necessary to ensure proper use of changed and newly implemented solutions.
- Created and delivered user documentation to ensure proper use of changed and newly implemented solutions.
- Generated new ideas, gained alignment, and influenced decisions within and outside the team, aware of the bigger picture across the Supply Chain.
- Developed, implemented, and maintained a culture of continuous process improvement.
- Communicated ideas, objectives, approaches, options, and plans to audiences with confidence.
Supply Chain Solutions Consultant
MSA Systems, Inc.
Remote
02.2022 - 07.2022
- Identified and qualified nationwide opportunities, converting qualified leads into subscription-based customer solutions.
- Managed selling to existing leads from marketing and industry related activities.
- Presented the complete value proposition via customer meetings, telephone, internet, and webinars.
- Established long-term business relationships with clients, enhancing customer loyalty and engagement.
- Maintained lead data in Zoho CRM to enhance sales tracking., created estimates in Zoho Books and executed documents via Adobe Sign.
- Developed forecasts for all opportunities using the Sage Intacct sales model and opportunity management definitions.
- Organized and participated in national trade shows.
- Updated various SOPs, marketing materials and sales assets.
WMS Systems Administrator (Warehouse Operations Management)
QMed Corporation
Fort Lauderdale, FL
01.2018 - 02.2022
- Managed and executed WMS Upgrades from Radio Beacon V54.11 to HighJump Warehouse Edge V7.3 and V7.5, encompassing both functional and technical aspects.
- Developed and maintained Warehouse Edge configurations.
- Developed process documentation, Quick Start Guides, and SOPs for Warehouse Edge, NetSuite 2021.1/.2, and ETQ Reliance to enhance user understanding and operational consistency.
- Created step by step process documentation, Quick Start Guides and SOPs for Warehouse Edge, NetSuite 2021.1/.2 and ETQ Reliance.
- Procured, configured, and troubleshot warehouse mobile computing devices, industrial printers, and mobile inspection cart chargers to ensure seamless operations.
- Led project management initiatives across multiple warehouse departments and business operations to streamline workflows and improve integration.
- Substantial Project Management encompassing numerous warehouse departments and business operations.
Senior Store Operations Trainer
Titan Machinery
West Fargo, ND
01.2016 - 12.2017
- Developed training curriculum and manuals to enhance employee onboarding and skill development.
- Executed and scheduled training classes for 30 managers and 90 employees, ensuring effective knowledge transfer and operational readiness.
- Provided support with Best Practices for CNH Dealerships and JDE software system.
- Established operational objectives and work plans, delegating tasks to optimize team productivity and accountability.
- Established and maintained 56 vendor partnerships.
Business Systems Manager
PURFOODS, LLC
Ankeny, IA
01.2013 - 01.2015
- Trained end users on GP2010, CRM 2011, Outlook 2007, and legacy system PF Director, enhancing user proficiency and system utilization.
- Troubleshot issues in Accellos One, GP2010, CRM 2011, Outlook 2007, and legacy system PF Director, ensuring minimal disruption to operations.
- Troubleshot various issues in Accellos One, GP2010, CRM 2011, Outlook 2007 and legacy system PF Director.
- Managed multiple projects simultaneously while maintaining systems within GP2010, contributing to streamlined operations and improved project outcomes.
Director of Inventory and Warehouse Operations
O'DAY EQUIPMENT
Fargo, ND
01.2010 - 01.2013
- Oversaw accurate inventory management and pricing structures for five warehouse locations and thirty-one service vehicles.
- Expertly managed staff of nine employees, including the Fargo Inventory, Purchasing and Parts Departments.
- Assisted IT Department in GP 10.0 and 2010 process improvements, implementation and training all employees.
- Evaluated daily processes to identify and implement efficiencies throughout the organization.
- Fostered a collaborative, team-oriented environment across all locations and departments.
Service Operations Manager
CHRYSLER GROUP GLOBAL ELECTRIC MOTORCARS
Fargo, ND
01.2007 - 01.2010
- Effectively managed staff of twenty employees, including Customer Service Call Center, Parts Call Center and Shipping Departments.
- Maintained and controlled warehouse inventory of over 1M items. Increased Service Department sales to record levels over a two-year period.
- Created numerous process efficiencies in Shipping, Customer Service and Parts Departments.
- Pioneered several process improvements within SAP and trained all personnel on improved processes.
- Created numerous process efficiencies in Shipping, Customer Service and Parts Departments.
- Pioneered process improvements within SAP and trained personnel on streamlined processes.
- Created and executed National/International sales and service promotions.
- Maintained and controlled warehouse inventory of over 1M items.Increased Service Department sales to record levels over a two-year period.
Sales Representative/Assistant Operations Manager
FARGO BUMPER
Fargo, ND
01.1992 - 01.2007
- Assisted in Great Plains Software implementation, managing upgrades to enhance system functionality.
- Procured and maintained inventory of over 500,000 items.
- Procured and maintained inventory for over 500,000 items, ensuring optimal stock levels.
- Managed team of five to ten employees, fostering collaboration to achieve sales growth. Increased Fargo/Bismarck area sales 640% over twelve-year period.
Education
No Degree - General Studies
Diploma -
Skills
- Supply Chain management
- Software Implementations
- Korber Warehouse Edge and Warehouse Advantage WMS Systems
- UAT Testing
- Software Testing and Troubleshooting
- Project planning and development
- Change Management and Process Improvement
- Documentation creation
- Microsoft Dynamics GP & AX
- SAP
- JDE
- Smartsheet
- Office 365
- Slack
- Asset Management
Timeline
Business Systems Analyst, Supply Chain (WMS Implementation Specialist/Trainer) - Bunzl Retail Services
08.2022 - 05.2025
Supply Chain Solutions Consultant - MSA Systems, Inc.
02.2022 - 07.2022
WMS Systems Administrator (Warehouse Operations Management) - QMed Corporation
01.2018 - 02.2022
Senior Store Operations Trainer - Titan Machinery
01.2016 - 12.2017
Business Systems Manager - PURFOODS, LLC
01.2013 - 01.2015
Director of Inventory and Warehouse Operations - O'DAY EQUIPMENT
01.2010 - 01.2013
Service Operations Manager - CHRYSLER GROUP GLOBAL ELECTRIC MOTORCARS
01.2007 - 01.2010
Sales Representative/Assistant Operations Manager - FARGO BUMPER
01.1992 - 01.2007
Concordia College - No Degree, General Studies
Oak Grove Lutheran High School - Diploma,