Results-driven professional with extensive experience at FedEx, excelling in customer service and sales. Demonstrated accuracy and attention to detail as a Data Entry Clerk at EARL R WHALEY INSURANCE, consistently surpassing standards. Proficient in Microsoft Excel and skilled in time management, ensuring efficient handling of complex shipping needs.
I WORKED IN A CALL CENTER ENVIRONMENT FOR 27 YEARS AND THEN I WORKED WITH SALES AT HOME FOR LAST 10 YEARS. I STARTED AS A CUSTOMER SERVICE REP ASSISTING CUSTOMERS WITH THEIR SHIPPING NEEDS I WAS PROMOTED TO SALES WORKING WITH 100 OR SO TOP ACCOUNTS I WAS ABLE TO HANDLE ALL THEIR SHIIPING NEEDS, TRACK SHIPMENTS BOOK SHIPMENTS SCHEDULES PICKUPS , DISCOUNT VOLUME RATES, AND SOLVE PROBLEM SHIPMENTS