Summary
Overview
Work History
Education
Skills
Timeline
Generic

DAPHNE DAY

Tallassee,TN

Summary

Results-driven professional with extensive experience at FedEx, excelling in customer service and sales. Demonstrated accuracy and attention to detail as a Data Entry Clerk at EARL R WHALEY INSURANCE, consistently surpassing standards. Proficient in Microsoft Excel and skilled in time management, ensuring efficient handling of complex shipping needs.

Overview

39
39
years of professional experience

Work History

Data Entry Clerk

EARL R WHALEY INSURANCE
03.2025 - Current
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Created and maintained data entry logs to track data entry activities.

International Representative

FedEx
10.1986 - 05.2023

I WORKED IN A CALL CENTER ENVIRONMENT FOR 27 YEARS AND THEN I WORKED WITH SALES AT HOME FOR LAST 10 YEARS. I STARTED AS A CUSTOMER SERVICE REP ASSISTING CUSTOMERS WITH THEIR SHIPPING NEEDS I WAS PROMOTED TO SALES WORKING WITH 100 OR SO TOP ACCOUNTS I WAS ABLE TO HANDLE ALL THEIR SHIIPING NEEDS, TRACK SHIPMENTS BOOK SHIPMENTS SCHEDULES PICKUPS , DISCOUNT VOLUME RATES, AND SOLVE PROBLEM SHIPMENTS

Education

No Degree - Business Administration And Management

Massachusetts Bay Community College
Wellesley Hills, MA

Skills

  • Accuracy and attention to detail
  • Time management
  • Data accuracy
  • Microsoft Excel
  • Customer Service-oriented
  • Independent worker

Timeline

Data Entry Clerk

EARL R WHALEY INSURANCE
03.2025 - Current

International Representative

FedEx
10.1986 - 05.2023

No Degree - Business Administration And Management

Massachusetts Bay Community College
DAPHNE DAY