Daphne DeHaven, RN
Deerfield Beach
Summary
Seasoned Nurse Manager known for strong leadership skills and patient-focused care. Experience includes managing nursing staff, coordinating with medical professionals, and ensuring high standards of healthcare services. Strengths lie in strategic planning, team building, and policy implementation. Made significant improvements in patient satisfaction and operational efficiency in previous roles.
Overview
39
39
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
RN, Organ Transplant Circulator
Jackson Memorial Hospital
Miami
09.2022 - 07.2025
- Conducted patient assessments to identify needs and implement appropriate interventions.
- Maintained accurate patient records using electronic health record systems.
- Assisted in surgical procedures by preparing instruments and supporting the surgical team.
- Implemented infection control measures to ensure a safe environment for patients.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
- Administered medications and treatments, monitoring patients for reactions and side effects.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Maintained thorough, accurate and confidential documentation in electronic medical records.
RN, Clinical Coordinator
Physicians Regional Pine Ridge
Naples
01.2021 - 05.2022
- Developed and implemented clinical protocols to enhance patient safety.
- Managed staff schedules and resource allocation for optimal workflow.
- Trained new nursing staff on best practices and hospital policies.
- Facilitated communication between healthcare teams and patients' families.
- Oversaw compliance with healthcare regulations and accreditation standards.
- Conducted performance reviews to assess nursing staff effectiveness.
- Facilitated communication between physicians, other healthcare professionals, patients and family members to ensure optimal care was provided.
- Collaborated with multidisciplinary teams to coordinate patient care plans across all departments within the hospital setting.
- Actively participated in interdisciplinary team meetings to discuss strategies for managing complex cases.
- Identified potential areas for improvement within the departmental operations and processes.
- Developed policies and procedures related to patient care services for implementation in the clinic and hospital setting.
- Developed clinical staff with regular evaluations and annual feedback sessions.
- Oversaw adherence to federal, state and company requirements and regulations.
RN, Operating Room Circulator
Venice Regional Bayfront Health
Venice
01.2020 - 12.2020
- Administered medications and treatments as prescribed by healthcare providers.
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
- Assisted in emergency procedures, ensuring swift response and patient safety.
- Documented patient information accurately in electronic health records systems.
- Provided compassionate support to patients, enhancing their emotional well-being.
- Trained and mentored new nursing staff on hospital protocols and procedures.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Perioperative Nurse Liaison
Kansas University Medical Center
Kansas City
04.2018 - 12.2019
- Educated patients and families on preoperative and postoperative care.
- Participated in quality improvement initiatives to enhance patient care processes.
- Organized, implemented and appraised perioperative nursing care for each patient throughout entire surgery experience.
- Delivered key information to patients and caregivers to prepare for operations, side effects and expected recovery process.
- Facilitated communication between healthcare providers throughout the entire perioperative process from preadmission through discharge planning.
RN, Emergency Room
St. Luke's Cushing Hospital
Leavenworth
05.2017 - 03.2018
- Emergency Room averaging 60+ patients daily
- Assessed patient conditions in fast-paced emergency room environment.
- Collaborated with multidisciplinary team to ensure effective patient care.
- Administered medications and treatments according to hospital protocols.
- Monitored vital signs and reported changes to the healthcare team.
- Provided emotional support to patients and families during crises.
- Educated patients on discharge instructions and follow-up care.
- Documented patient interactions accurately in electronic health records.
- Responded promptly to emergency situations with appropriate interventions.
- Recognized emergent clinical problems promptly through assessment skills.
- Facilitated communication between patient's family members or significant others regarding changes in condition or treatment decisions.
- Managed multiple tasks simultaneously while prioritizing urgent needs.
- Collaborated with other medical staff to develop a plan of care for each patient.
- Administered prescribed medications and monitored their effectiveness.
- Interpreted laboratory results accurately and communicated them to the physician team members.
- Coordinated discharge planning activities for timely transfer of patients from emergency department.
Interim Manager Same Day Surgery
AORN WORKS
Denver
01.2013 - 01.2017
- Worked at the following Health Systems: Kit Carson Community Hospital, Burlington, CO (10/2016-3/2017)
- 19 bed Critical Access Hospital that specializes in General Surgery/OB/GYN/ENT/Hand Specialist/Urology/Podiatrist/ Orthopedic/Colonoscopy.
- Oversight of day to day operations of SDS, OR, Infusion therapy, GI procedure areas.
- Completed a full surgical services assessment and successfully implemented findings.
- Prepared the SDS Depts for CMS Survey.
Interim Director Surgical Services
Southern Maine Health Care
Biddeford & Sanford
10.2014 - 07.2016
- Scope: Perioperative services at 2 facilities: 8 ORs, PAT, PACU, ACU, PACU, ENDO, Infusion Therapy.
- Completed a full surgical services assessment and successfully implemented findings.
- Assisted implementing Operational Excellence/Lean Management at the department and hospital levels.
- Championed implementation of shared governance hospital wide.
- Successful Pathway to Excellence survey and recognition.
- Two campuses, part of Maine Healthcare System, offering adult and pediatric inpatient and outpatient services.
Interim Perioperative Manager
Sterling Regional Medical Center (Banner Health)
Sterling
01.2014 - 04.2014
- Scope: Oversight for staff in perioperative services, Endoscopy, SPD, PAT.
- Completed assessment of current service lines and compliance with regulatory standards of care.
- Instituted a surgical timeout checklist for prevention of wrong-site surgery.
- Implemented a teambuilding workshop to help bridge the departments.
- Completed cross training among surgical services departments.
- Sterling Regional Medical Center specializes in minimally invasive surgery, including Orthopedics, Gynecology, Breast, Gastroenterology, and Endoscopy services in 4 ORs and 1 Endoscopy suite.
Interim Manager Surgical Services
Ortho Colorado Hospital (JV Partner, Centura Health)
Lakewood
10.2013 - 01.2014
- Scope: 6 ORs, 300 surgeries/month.
- Provided perioperative leadership, stabilized operations, mentored staff, and reinforced best practices.
- Increased employee satisfaction scores by enhancing communication and staff morale.
- Onboarded new Operating Room Clinical Coordinator.
- A physician-owned surgical specialty hospital of 36 beds, specializing in Ortho/Spine.
Nurse Manager, Surgical Services
Broward Health Medical Center
Ft. Lauderdale
01.2007 - 01.2013
- Scope: 24/7 operations of the OR, Anesthesia, Central Processing. High volumes of Open Heart, Neurological, Total Joint, Liver Transplant, and Robotic surgeries.
- Collaborated with staff to revise ineffective policies and procedures.
- Maintained 95-100% Outpatient Surgery satisfaction scores (HCAHPS) and ran successful TJC survey.
- Developed operating capital/equipment budgets, monitored expenses, identified cost-savings opportunities.
- Implemented computerized documentation and case tracking system. Oversaw daily Kronos system updates.
- Implemented Impress Instrument Tracking system in CPD.
- Installed wireless TempTrac system in the OR/CPD Departments to monitor temperature and humidity.
- Introduced new services: Robotic Surgery for GYN, Urology, Kidney Transplants.
- A 700+ bed Level 1 trauma center, 28 ORs, 16K cases/annum
Director of Surgical Services
Providence Medical Center
Kansas City
01.2004 - 01.2007
- Scope: Daily operations for 11 ORs and PACU, with volumes of 8,000 cases/year, 70 FTE.
- Implemented construction plan to open 4 new ORs and renovate existing OR while maintaining operational, sterile environment.
- Maintained surgical services information system. Assisted with the Lawson Materials System integration.
- Collaborated with CNO to assure compliance with all facility, state, and federal regulations.
- Improved employee satisfaction to 'Overall confidence in Supervisor 95% favorable.'
- Facilitated smooth transition of Bethany Medical Center's OR/PACU staff to Providence upon Bethany's closure.
Nurse Manager, Surgical Services
Holy Cross Hospital
Ft. Lauderdale
01.2001 - 01.2004
- Scope: Daily operations of 18 ORs, including budgeting, scheduling, employee performance. Worked collaboratively with Director to ensure productivity and turnover times met national average.
- Implemented quality assurance committees and ensured compliance to TJC and AORN standards.
- Worked with hospital administration for staff and patient satisfaction surveys.
- Served as liaison between surgeons and anesthesiology.
- Circulated open heart and vascular procedures from 2001-2002 as member of CVOR team.
OR Travel Nurse
Cross Country Travel Nursing
Boca Raton
01.1999 - 01.2001
- Functioned with minimal supervision on assignments in diverse settings, including Level 1 Trauma Centers.
- Circulated and scrubbed multiple specialties, including Open Heart and Transplant surgeries.
Perioperative Registered Nurse
Cushing Memorial Hospital
Leavenworth
01.1993 - 01.1999
- Scope: Supervised 10 FTEs and ran daily operations in 4 ORs, CPD, and PACU.
- Provided clinical expertise, coordinated staff education, maintained proper supply levels, minimized waste, participated in TJC surveys.
- Assisted in preparing patients for surgical procedures and anesthesia administration.
- Monitored patient vital signs during and after operations to ensure stability.
OR Staff Nurse
Providence Medical Center
Kansas City
01.1991 - 01.1993
- Scrubbed and circulated all specialties, 3 months.
- Assisted in implementing computerized charting system.
- Served as daily Charge Nurse.
Surgical Technician, Labor/Delivery
Providence Medical Center
Kansas City
01.1987 - 01.1991
- Scrubbed all C-section and vaginal deliveries and assisted with patient care.
Emergency Room Technician
Providence Medical Center
Kansas City
01.1987 - 01.1991
- Assisted with patient care.
Education
Associate Degree of Science - Nursing
Kansas City Kansas Community College
Kansas City, KS 08.1987 - 05.1991
Skills
- Patient assessment
- Electronic health records
- Surgical support
- Infection control
- Clinical protocol development
- Healthcare regulations compliance
- Resource management
- Interdisciplinary collaboration
- Staff training and mentoring
- Problem solving
- Effective communication
- Critical thinking
- Compassionate care
- Time management
- Culturally sensitive
- Advanced cardiac life support (ACLS) certification
- Operating room skills
- Emotional intelligence
- Patient care planning
- High level of autonomy
- Team coordination
Affiliations
Member of Association of Operating Room Nurses
Certification
- CPR certified through American Heart Association
- ACLS certified through American Heart Association
Timeline
RN, Organ Transplant Circulator
Jackson Memorial Hospital
09.2022 - 07.2025
RN, Clinical Coordinator
Physicians Regional Pine Ridge
01.2021 - 05.2022
RN, Operating Room Circulator
Venice Regional Bayfront Health
01.2020 - 12.2020
Perioperative Nurse Liaison
Kansas University Medical Center
04.2018 - 12.2019
RN, Emergency Room
St. Luke's Cushing Hospital
05.2017 - 03.2018
Interim Director Surgical Services
Southern Maine Health Care
10.2014 - 07.2016
Interim Perioperative Manager
Sterling Regional Medical Center (Banner Health)
01.2014 - 04.2014
Interim Manager Surgical Services
Ortho Colorado Hospital (JV Partner, Centura Health)
10.2013 - 01.2014
Interim Manager Same Day Surgery
AORN WORKS
01.2013 - 01.2017
Nurse Manager, Surgical Services
Broward Health Medical Center
01.2007 - 01.2013
Director of Surgical Services
Providence Medical Center
01.2004 - 01.2007
Nurse Manager, Surgical Services
Holy Cross Hospital
01.2001 - 01.2004
OR Travel Nurse
Cross Country Travel Nursing
01.1999 - 01.2001
Perioperative Registered Nurse
Cushing Memorial Hospital
01.1993 - 01.1999
OR Staff Nurse
Providence Medical Center
01.1991 - 01.1993
Associate Degree of Science - Nursing
Kansas City Kansas Community College
08.1987 - 05.1991
Surgical Technician, Labor/Delivery
Providence Medical Center
01.1987 - 01.1991
Emergency Room Technician
Providence Medical Center
01.1987 - 01.1991