Daphne Estill RN, BSN
Alexandria,VA
Summary
Detail oriented, Registered Nurse with 19+ years experience in clinical settings providing nursing care to diverse populations. Current leadership experience includes role as a Senior Risk Manager. Clinical experience in Primary Care, Labor, Delivery and Recovery, High-Risk Obstetrics, Cardiovascular OR and C-Section OR.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Quality & Patient Safety, Senior Risk Manager
Kaiser Permanente
10.2021 - Current
- Deliveres high-quality presentations to stakeholders, effectively communicating project objectives and results.
- Prepares presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Enhances risk management framework by collaborating with cross-functional teams, ensuring alignment with business objectives.
- Collaborates closely with internal audit teams to identify gaps in controls and recommend appropriate remediation actions.
- Develops strong relationships with key stakeholders, fostering a culture of open communication and proactive risk management.
- Develops short-term goals and long-term strategic plans to improve risk control and mitigation.
- Conducts regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
Registered Nurse, Clinican Operations Manager
Kaiser Permanente
10.2018 - 10.2021
- Serves as leader for 40+ direct reports, to health care team, including ancillary support services as needed. Plans, organizes and directs work of department to ensure safe, high quality patient care. Manages daily clinical operations, including staffing, schedules and patient flow
- Manage mass vaccine COVID clinic
- Coordinated outreach of members to meet end-of year HEDIS metrics in collaboration with QI team.
- Participates in interdepartmental, service area and regional meetings, committees, and task force groups to develop and operationalized programs and processes to achieve strategic objectives
- Assisted project manager with opening of new centers for clinical operations
- Collaborates with Health Plan leaders to establish performance goals and provides counseling, coaching, feedback, recognition, training and development to staff
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Directs and leads patient safety and workplace safety initiatives for departments. Ensures compliance with all applicable regulatory rules, policies, and EH&S requirements
- Directs and leads customer service, service recovery, and MPS initiatives
- Assists with budget development and is responsible for payroll and non-payroll targets and variances
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Monitors and validates workflows in electronic health record systems. Supports documentation and upgrade initiatives
Registered Nurse Unit Supervisor, CS OR/Pre-op
Inova Fairfax Hospital for Women and Children
12.2017 - 10.2018
- Manage employee monthly schedules, including on-call shifts using Kronos software
- Assesses staffing needs and resolve staffing deficiencies
- Supervise daily functions of OR/Pre op department
- Charge nurse for Cesarean Section team for high-volume, high-acuity Labor and Delivery unit with over 10,000 deliveries annually
- Front line leader accountable for delivering highly reliable results related to quality and best practices to improve clinical operations of unit (breast feeding, on-time starts, surgical site infections)
- Conducts daily shift huddle to communicate strategic priorities and safety
- Participates in disciplinary process for employees, employee coaching for process improvements, knowledge deficits
- Ensures adherence of Joint Commission standards
- Served as chair for Surgical Site Infection Reduction Committee providing education to staff
Registered Nurse, Charge Nurse
Inova Fairfax Hospital for Women and Children
07.2016 - 12.2017
- Charge nurse for Cesarean Section team for high-volume, high-acuity Labor and Delivery unit with over 10,000 deliveries annually
- Coordinate the OR schedule, manage emergencies, and facilitate the inclusion of add-on cases
- Collaborate with other units to coordinate care of complex, high-risk obstetrical care patients
- Manage staff and delegate responsibilities and assignment to ensure safe patient care
- Scrub C-Sections when additional scrub support is needed
- Provide safe care for all patients utilizing AORN and facility standards
- Circulate in OR for C-sections, D&C`s, and C-hysterectomies
Registered Nurse
INOVA Staffing Solutions, Womens Services
05.2010 - 07.2016
- Inova System float pool RN in Labor, Delivery and Recovery, High-Risk Obstetrics, Family Centered Care, C-Section OR, OB Triage
- Flexibility to adapt to fast-paced changing environment floating among hospitals
- Served as preceptor to RNs and fellows in OR and LDR
- Provided patient education for labor, delivery and post partum period
- Developed and executed plan of care with patient and interdisciplinary team members
- Cared for patients receiving IV magnesium therapy for pre-term labor, pregnancy-induced hypertension and fetal neuro protection
- Managed laboring patients and fetal well-being by interpretation of EFM
- Recovered patients from epidural injection procedures and C-section PACU recovery
- Circulated in C-Section OR for both scheduled and emergent cases
- Served as Delivery Resource Nurse
Registered Nurse, Circulator
INOVA Alexandria Hospital
03.2010 - 06.2010
- Circulated in gynecological, general and Cystoscopy cases
- Provided safe care for all patients utilizing AORN and facility standards
RN, Triage Nurse/Assistant Office Manager
Jay C.Tyroler, M.D., PC
04.2005 - 03.2010
- Served as assistant office manager and advice/triage nurse to 5 practitioner Internal Medicine practice
- Supervised office and clinical staff
- Assessed need for, ordered, obtained and interpreted appropriate lab tests
- Provided patient education for diabetes management, Coumadin management and lab results
- Directed management of telephone triage for purpose of treatment
- Served as liaison between patients and physicians to ensure patient comprehension of treatment plans
- Performed 12-Lead EKGs, vaccinations, venipuncture and IV therapy
- Obtained pre-certifications with insurance companies for procedures and medications
- Ensured HIPPA compliance
Education
Bachelor of Science - Nursing
Drexel University
Philadelphia, PA2018
Neuromodulators And Dermal Fillers
Institute For Laser Medicine
10.2018
Associate of Applied Science - Nursing
Marymount University
Arlington, VA2005
Skills
- Leadership/Management experience of 40 direct reports
- Associate Improvement Advisor, LEAN
- Electronic fetal monitoring
- Botox and Fillers
Certification
- TeamStepps Master Trainer
- Associate Improvement Adviser, LEAN
- Advanced Cardiac Life Support (ACLS) Certification
- Basic Life Support (BLS)
- Registered Nurse in Virginia, Multi-State Privilege
Awards
Awarded Nursing Star of
Excellence, Inova Fairfax Hospital 2016 and 2007
Affiliations
- Association of Womens Health, Obstetrics and Neonatal Nurses, member
- Honors Society, member
Timeline
Quality & Patient Safety, Senior Risk Manager
Kaiser Permanente
10.2021 - Current
Registered Nurse, Clinican Operations Manager
Kaiser Permanente
10.2018 - 10.2021
Registered Nurse Unit Supervisor, CS OR/Pre-op
Inova Fairfax Hospital for Women and Children
12.2017 - 10.2018
Registered Nurse, Charge Nurse
Inova Fairfax Hospital for Women and Children
07.2016 - 12.2017
Registered Nurse
INOVA Staffing Solutions, Womens Services
05.2010 - 07.2016
Registered Nurse, Circulator
INOVA Alexandria Hospital
03.2010 - 06.2010
RN, Triage Nurse/Assistant Office Manager
Jay C.Tyroler, M.D., PC
04.2005 - 03.2010
Bachelor of Science - Nursing
Drexel University
Neuromodulators And Dermal Fillers
Institute For Laser Medicine
Associate of Applied Science - Nursing
Marymount University