Daphne Flowers
Yorkville,IL
Summary
Dynamic Financial Operations and Project Management with 7+ years of experience working in public accounting. Exceptional record of leading cross-functional teams to surpass financial goals, managing several million-dollar budgets, and executing complex projects. Excel in stakeholder engagement, process optimization, and employing technology to drive efficiency. Known for translating strategic vision into actionable plans, resulting in significant cost savings, enhanced team productivity, and operational excellence. Reliable senior analyst with outstanding talents in client management, business operations and leadership. Strong project management skills with adroitness in successfully managing multiple tasks at any given point. Over a several-year background providing strategic analysis services to businesses.
Overview
9
9
years of professional experience
Work History
Senior Analyst
Crowe LLP/Kodiak Solutions
01.2018 - 12.2023
- Collaborated with the Regional SALT Tax Team improving processing time and accuracy
- Identified deficiencies in existing project and process
- Developed custom survey to ascertain business needs
- Applied innovative solutions to enhance efficiencies and effectiveness
- Developed aligned processes and shared goals by considering multiple vantage points
- Scheduled weekly touch bases with the Client and the engagement team
- Supported Customer Relationship Management (CRM) data entry and associated processes
- Assisted with contract entry support, creation, redlined management, and maintenance using Crowes’ systems and other applications including SharePoint
- Reduced the contract lifecycle process from two weeks to three days
- Team collaboration between Risk Management, Legal, HR, Procurement, and engagement team
- Managed the Icertis contract database
- Ensured compliance with MSA/SOW, NDA, and various contract requirements
- Updated templates with current legal terms and conditions
- Successfully coached multiple employees to Icertis certification while offering continuous guidance and mentorship on best practices while providing constructive feedback
- Developed and implemented procedures to enhance internal and external customer service and satisfaction
- Improved client survey results to 91% satisfaction rate
- Employee survey results improved by 5%
- Met with the engagement team every week to discuss Days Sales Outstanding (DSO), Estimated Realization Percentages (ERP), AR, and markdowns/write-offs
- Supported engagement billing process by preparing monthly pre-bills, data analysis, receipt reconciliation, spreadsheets, and invoices accurately and promptly
- Prepared and distributed several distinct business unit reports, including recognizing trends, data analysis, and reconciliation
- Contributed to attaining yearly cash collection goals
- Reduced DSO from 120 to 30 days outstanding
- Served as a technology champion and early adopter of new applications, systems, and work tools to provide feedback and assist stakeholders in acclimating to innovative technologies
- Successfully transitioned from Elite billing software to Workday
Accounting Clerk
US Foods
11.2016 - 01.2018
- Reviewed, analyzed, and processed payments for the Stockyard division
- Obtained complete supporting documentation by maintaining excellent rapport with internal and external contacts
- Validated invoice amounts by performing supporting computations
- Monthly review of vendor statements and subsequent follow-up to determine and correct errors
- Payroll backup
- Provided informative accurate management reports when necessary
- Established seamless coordination between division and support office personnel in researching, tracking, customer, and vendor-related issues
- Completed payroll-related activities, including time-to-reconciliation, review, maintenance, and pay calculations
- Understanding of general ledger expense account numbers including the terminology associated with payment and purchase order processing
- May perform one or more of the following functions: internal cash collection and processing, special account receivables, accounts payable, and misapplied cash reconciliation
- Maintained accurate financial records to ensure compliance with internal controls
- Reconciled monthly vendor statements and resolved discrepancies promptly
Finance Assistant
Kendall County Circuit Clerk Office
07.2015 - 11.2016
- Provided daily oversight of cash balancing and reporting, bank account balances, reconciliation, and posting of all daily bond refund or transfer payments made through JANO the customer’s record management system
- Prepared quarterly analysis of the Treasurer’s report of revenues vs
- Forecast
- Prepared records required for the annual audit
- Maintained revenue records to prepare annual budget revenues, project end-of-year estimated revenue, and fund balances
- Maintained records of saving accounts and CDs permitted by the AOIC
- Audited, printed, and compared month-end disbursement for discrepancies against the general ledger
- Report to IRS 1099 issued
- Reconciled monthly Treasurer’s report to YTD disbursement
- Met with the Circuit Clerk and County Administration budget personnel to finalize the budget
- Established and maintained a register of e-payments processed, reconciled, and resolved any difference to the bank account
- Printed checks and posted them to bank account registers, reconciled cash accounts to general registers
- Maintained a file of bonds transferred out of Kendall County, answered questions regarding bond refund and restitution payments, and resolved balance issues
- Managed the general ledger accounts for collection and disbursement of fines and fees according to the Fine and Fees Manual or ILCS or Public Acts
Education
Certificate of Completion - Project Management
Micro Train Computer Technology
Skills
- Complex Billing Analysis
- Contract Lifecycle Management
- Contract Execution & Negotiation
- Budget Allocation
- Procurement Management
- Data Forecasting Analysis & Reporting
- Vendor Management
- RFQ/RFP Process
- Team Building & Leadership
- Cross-Functional Collaboration
- Quality Assurance
- Metrics & KPI Development
- Adobe
- Microsoft Teams
- Microsoft Office (Word, Excel PowerPoint, SharePoint)
- Salesforce
- Microsoft Dynamics (CRM)
- Visio
- Jira
- ServiceNow
- Workday
- Cognos
- Smartsheet
- Zoom
- Elite
- DocuSign
- SAP
- Kronos
- LEDES (Serengeti)
- Concur
- Sentinel
Timeline
Senior Analyst
Crowe LLP/Kodiak Solutions
01.2018 - 12.2023
Accounting Clerk
US Foods
11.2016 - 01.2018
Finance Assistant
Kendall County Circuit Clerk Office
07.2015 - 11.2016
Certificate of Completion - Project Management
Micro Train Computer Technology
Similar Profiles
SARAH REASARAH REA
Director, Healthcare Revenue Advisory Consulting at Kodiak Solutions LLC (Formerly part of Crowe LLP)Director, Healthcare Revenue Advisory Consulting at Kodiak Solutions LLC (Formerly part of Crowe LLP)
Mianna RuizMianna Ruiz
Associate (Healthcare Revenue Cycle Consultant) at Kodiak Solutions, formerly Crowe LLPAssociate (Healthcare Revenue Cycle Consultant) at Kodiak Solutions, formerly Crowe LLP
Aayushi GoyalAayushi Goyal
Automated Reconciliation Analyst at Crowe LLPAutomated Reconciliation Analyst at Crowe LLP