Summary
Overview
Work History
Education
Skills
Languages
Certification
Languages
Timeline
Generic

Daphne Gomez

Attleboro,MA

Summary

Dynamic professional with a proven track record at Eliot Community Human Services, adept in crisis intervention and Diversety, equity and inclusion. Excels in high-pressure environments, demonstrating exceptional organizational skills and ethical decision-making. Skilled in both interpersonal communication and research analysis, consistently delivering results that exceed employer expectations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

SS Milue Specialist I

Eliot Community Human Services
Dedham, Massachusetts
08.2024 - Current

- Daily coordination of youth in executing the plan of the day in accordance with program, DCF, DYS, DMH, DEEC, and ECHS policies and procedures.

- Participate in the development and implementation of Individual Action and Crisis Prevention Plans.

- Actively monitor and participate in community service, recreation, visits, family time and other off ground activities.

- Monitor and report on program culture. Report serious incidents to on-site supervisor or on-call administrator

- Serve as an active member of the assigned youths' Treatment Team. Attend meetings as scheduled.

- . Maintain certification and or current training in Medication Administration according to program policy. Adhere to all Medication Policies.

- Obtain and maintain current certifications in CPR, First Aid, CPI, Suicide Prevention, and all other required training. Ensure that all certificates are current and provide required documentation to the Agency.

- Ensure the youths are free from neglect and abuse. Report all concerns/ suspicions of abuse/neglect to the supervisor and the Department of Children and Families.

Respect the diversity of others by demonstrating and modeling cultural awareness and sensitivity at all times.

Co-Manager/ Shift Leader

Coffee Connection
North Attleboro, MA
08.2019 - 08.2025
  • Covered daily business requirements with well-organized schedules and properly delegated assignments
  • Supervised and guided employees to reach company objectives
  • Delivered excellence in guest service and quality control of operations to attain company mission

Waitress

Rancho Chico Mexican Restaurant
Plainville, MA
03.2022 - 01.2024
  • Worked in fast-paced environment, handled multiple priorities and learned new procedures
  • Communicated clearly with back-of-house staff to avoid errors
  • Delivered genuine hospitality and greeted customers upon arrival

Education

Bachelor of Arts - Criminal Justice, Sociology

Curry College
Milton, MA
05-2025

High School Diploma -

Tri-County Regional Vocational Technical High School
Franklin, MA
06.2021

Skills

  • Staff Management
  • Adaptability and resilience
  • Organizational Skills
  • Multitasking
  • Team Leadership
  • Interpersonal Skills
  • Active Listening
  • Excellent Communication
  • google docs
  • presentation skills
  • verbal and written communication skills
  • report writing
  • Research Analysis
  • Crisis Intervention
  • Ethical Decision making
  • critical thinking and problem solving

Languages

Spanish, Advanced

Certification

  • Adult and Pediatric First Aid
  • Non-Violent Crisis Intervention
  • Essentials of HIPPA
  • Medical Administration Preparation (MAP) certified
  • Ethics and Corporate Compliance
  • Fire Safety
  • FEMA- Effective Communication
  • Decison Making and Problem Solving
  • Advocacy
  • Crisis Intervention
  • CPI
  • Mandated Reporter

Languages

Spanish
Native/ Bilingual

Timeline

SS Milue Specialist I

Eliot Community Human Services
08.2024 - Current

Waitress

Rancho Chico Mexican Restaurant
03.2022 - 01.2024

Co-Manager/ Shift Leader

Coffee Connection
08.2019 - 08.2025

Bachelor of Arts - Criminal Justice, Sociology

Curry College

High School Diploma -

Tri-County Regional Vocational Technical High School
Daphne Gomez