Dynamic Shift Leader with a proven track record at Dunkin', excelling in customer service management and creative problem-solving. Expertly trained staff while enhancing operational efficiency and boosting sales. Known for fostering a positive environment and delivering exceptional guest experiences through effective communication and leadership skills.
- Store Shift Lead guiding crew members as well as training newly hired employees
- Opening cafe starting at 4am, cleaning and preparing coffee’s and teas for the day.
- Cashier/money count
- Barista, expertly crafting beverages
- Baking donuts/pastries
- Closer, cleaning crew to prep for morning staff ensuring smooth operation
- Shift Lead: Managed shift activities to maintain efficiency.
- Closer: Ensured timely closure of deals to meet targets.
- Supervisor: Managed staff performance and facilitated training sessions.
- Party Coordinator: Oversaw event planning and execution to enhance guest experience.
-Sales Associate: Boosted store revenue by implementing targeted marketing techniques.
- Cashier: Delivered excellent customer service during payment handling.
Food Handling License
I enjoy reading and playing piano Having nurtured knowledge and learning new things everyday, having the ability to be open minded to everyone’s opinions