Dedicated team player with experience in fostering positive environments and enhancing guest satisfaction. Skilled in activity logistics management and conflict resolution, ready to contribute to creating memorable experiences for all participants.
Overview
1
1
year of professional experience
Work History
Summer Camp Guide
Thanksgiving Point
Lehi
06.2025 - 08.2025
Participated in training sessions to develop guiding skills and best practices.
Maintained a positive environment, fostering enthusiasm among participants.
Built personal relationships with guests to promote positive experiences.
Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions, as needed.
Managed unexpected challenges with flexibility and creative problem-solving, maintaining experiences for guests.
Supported logistics by setting up equipment and materials for guided activities.
Collaborated with team members to create a welcoming atmosphere.
Worked closely with volunteers who assisted with guiding activities.
Assisted in maintaining the cleanliness of the museum premises throughout opening hours.
Cashier
Melty
Lehi
03.2024 - 01.2025
Processed customer transactions accurately and efficiently.
Engaged customers with friendly conversation to enhance experience.
Accepted cash and credit card payments, issued receipts and provided change.
Greeted customers and answered any questions they had about the store's products and services.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.