Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daphne LaPlaunt

Belt,MT

Summary

Accomplished Director at Boys and Girls Club of Cascade County, adept in strategic planning and operations management. Excelled in enhancing client relationships and team performance, significantly improving service delivery. Skilled in people management and data management, ensuring high productivity and effective resource utilization.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Director

Boys and Girls Club of Cascade County
06.2022 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Education

High School Diploma -

Great Falls High School
Great Falls, MT
05-1997

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Operations Management

Timeline

Director

Boys and Girls Club of Cascade County
06.2022 - Current

High School Diploma -

Great Falls High School
Daphne LaPlaunt