Daphne Lillie
Jasper
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
9
9
years of professional experience
2018
2018
years of post-secondary education
Work History
Delivery Driver
DoorDash
Jasper
01.2023 - Current
- Delivered food orders promptly to customers' locations across various neighborhoods.
- Ensured accurate order fulfillment by double-checking items before departure.
- Navigated efficiently using GPS systems to optimize delivery routes.
Server
Thunder Island Brewing
Cascade Locks
09.2019 - 09.2020
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food recommendations for guests.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area and tables.
- Engaged with customers to enhance dining experience and resolve issues.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Care giver
Chesterfield services
Stevenson
09.2018 - 09.2018
- Assisted clients with daily living activities and personal care needs.
- Maintained a safe and clean environment for clients and caregivers.
- Communicated effectively with clients to understand their needs and preferences.
Customer Service Representative
WAGAP
Stevenson
06.2017 - 09.2018
- Managed customer accounts and updated information in the system.
- Resolved customer complaints efficiently through effective communication.
- Maintained a positive attitude while handling high-volume customer interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong customer relationships to encourage repeat business.
Server
Skamania Lodge
Stevenson
09.2016 - 09.2017
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu knowledge and food recommendations for guests.
- Took and processed customer orders accurately and efficiently.
Education
Dental Assistant Degree - Dental Assistant Classes
Dental Assistant
10.2019 - 12.2019
Stevenson High School
Stevenson, WASkills
- GPS navigation
- Customer relationship management
- Effective communication
- Time management
- Attention to detail
- Problem solving
- Organizational skills
- Verbal and written communication
- Local routes
- Positive attitude
- Delivery schedule development
- Shopping orders
- Personal care
- Patient support
- Health monitoring
- Medication management
- Food safety standards
- Safety protocols
- Route optimization
- Conflict resolution
- Adaptability
- Active listening
- Problem-solving
- Elderly care
- Care plan management
- Mobility assistance
- Incident reporting
- Compassion and empathy
- Emotional support
- Patient care
- Meal preparation
- Patient companionship
- Patient care and companionship
- Customer service
- Order processing
- Menu knowledge
- Food safety
- Complaint resolution
- Team collaboration
- Professional telephone demeanor
- Stress management
- High-energy attitude
- Creative problem solving
Timeline
Delivery Driver
DoorDash
01.2023 - Current
Dental Assistant Degree - Dental Assistant Classes
Dental Assistant
10.2019 - 12.2019
Server
Thunder Island Brewing
09.2019 - 09.2020
Care giver
Chesterfield services
09.2018 - 09.2018
Customer Service Representative
WAGAP
06.2017 - 09.2018
Server
Skamania Lodge
09.2016 - 09.2017
Stevenson High School