Daphne Lytle
Laurelton,New York
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Administrative Support Assistant
Northwell Health
10.2021 - Current
- Obtain referrals and check in patients upon arrival.
- Input, allocate and verify medical insurance, collect copayments and input patients demographics into the system.
- Schedule return patient appointments and procedures for multiple physicians.
- Receive and navigate messages, lab, imaging, referrals and other documents to the appropriate staff.
- Manage high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Maintain physicians daily schedules, procedures, PTO, Administrative time and On Call time.
- Preparing and entering batch totals and batch tickets. Reconciling and closing batches.
- Inputting charges, payments and adjustments to computerized system or posts to manual records.
- Setting up financial agreements with patients. Verifies insurance coverage and other related data.
- Ensures patients are properly billed and procedures coded Prepare reports, invoices, financial statements, letters and medical records.
- Manage over six different individual work lists for physician billing.
Seasonal P/T Front End Team Member
Total Wine and More
07.2020 - 10.2021
- Provided customer service by greeting and establishing a relationship with customers while informing them of our products and services.
- Performed cashier functions and followed minor policy while completing customer transactions.
- Handled cash register money drop while on assigned register.
- Performed closing transactions for register till at end of night.
- Assisted with stocking and maintaining inventory levels.
- Maintained store safety and cleanliness standards at register and on the sales floor.
Temporary On Call Courier
Jefron Couriers
12.2015 - 10.2017
- Collected and delivered documents and checks to air, sea and freight logistic companies, brokers and U.S Customs.
- Achieved delivery targets with efficient routes and organized schedule management.
- Avoided delays by keeping vehicle well-maintained.
Education
A.A.S. Accounting Technology -
University Of The District Of Columbia
Washington, DCSkills
- Proficient in Microsoft Office 365 (WordPerfect, PowerPoint, Excel, Access and Outlook, Soarian, Ecare Next, Touch works
- AP/AR Proficiency
- Bookkeeping
- Data Entry
- Expense Reporting
- Appointment Scheduling
- Customer Service
- Verbal Communication
Timeline
Administrative Support Assistant
Northwell Health
10.2021 - Current
Seasonal P/T Front End Team Member
Total Wine and More
07.2020 - 10.2021
Temporary On Call Courier
Jefron Couriers
12.2015 - 10.2017
A.A.S. Accounting Technology -
University Of The District Of Columbia