Daphne Mollod

• Greeted clients with warmth and professionalism, ensuring a positive first impression and continuing to build rapport with returning clients
• Schedule and confirm appointments using spa booking software (proficient in Jane and Zenoti)
• Answer phone calls, emails, and client inquiries/grievances with accuracy and courtesy and act as a liaison between patients and the clinical team
• Place patients in rooms and prep them for treatment (numbing, pre-treatment cleanup, etc)
• Process payments, issue receipts, and manage daily cash and credit transactions
• Maintain up-to-date client records, treatment notes, and intake forms
• Educate clients on available treatments, packages, and post-care recommendations and upsell products and services
• Maintain patient confidentiality at all times
• Uphold cleanliness and presentation of the front desk and waiting area

Licensed October 2021 – Present

• Represented buyers and sellers in 15+ successful real estate transactions, ensuring compliance with state and federal regulations
• Conducted comparative market analyses and provide clients with accurate property valuations, contributing to repeat business
• Coordinated with lenders, inspectors, attorneys, and title agents to meet closing timelines; average transaction cycle 45 days
• Took clients emotional and financial needs into account to make transactions an enjoyable and efficient process

• A highly interactive sales position at a luxury fashion boutique catering to those looking for high-end fashion pieces.
• Worked one-on-one with customers to hand-select clothing based on their needs and desires, whether it be casual clothing or a special event.
• Responsibilities also included personal delivery of clothing to clients’ homes, fielding questions about various items and designers, and facilitating special orders for VIP clients.

• Following completion of my summer internship at LRT Sports, I was asked to stay with the company to be a mentor for the spring and summer internship groups.
• Led a group of 10+ interns, coordinated meetings, answered questions, and provided recommendations on how to tackle projects, and led competitions among internship groups.
• Monitored and evaluated mentees' progress, providing feedback and guidance to ensure success.

• Cared for 60 horses daily, was responsible for preparing horses to be exercised and exercising them myself, overseeing medication and feeding schedules, and promoting the Skidmore College Equestrian program to prospective students and families.
• Cleaned and maintained stable, stalls, tack room, and grooming areas.

• Completed a 10 week rotational internship in which I gained experience in business development, social media and website content creation, digital marketing, and public relations.
• Responsibilities included recruiting new subscribers to LRT Sports membership offerings, generating potential leads and advertising partners for the company, making recommendations to improve certain features of LRT’s membership offerings and website, interviewing athletes and coaches, and writing articles.

• Advised on and modeled designs for women’s wear for the Habits 365 athleisure brand.
• Helped promote the brand on my social media as well as the brand accounts, primarily utilizing Instagram to showcase current and upcoming products.