Daphne Nealy
Chambersburg,PA
Summary
Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Vital asset for processing medical and insurance claims.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Wellspan Health- York Hospital
Waynesboro, PA
05.2007 - Current
- Maintained accurate records of test results, diagnoses and treatments given to each patient.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Assisted in organizing laboratory tests, X-rays and other diagnostic procedures.
- Performed wound care management including dressing changes and debridement when necessary.
- Communicated effectively with patients regarding their health concerns or questions about treatment options.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Human Resources Specialist
VisionQuest National
Cambridge, MD
01.2003 - 04.2007
- Organized recruitment events such as career fairs and open houses.
- Assisted in developing policies and procedures for the Human Resources Department.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Advised management on legal compliance related to employee relations matters such as FMLA, ADA, EEO.
- Analyzed workforce data to develop strategies that address recruitment needs.
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Maintained employee records in compliance with federal and state laws, ensuring accuracy and confidentiality.
- Led employee engagement surveys and focus groups to identify areas for improvement and enhance employee satisfaction.
- Maintained human resources records by processing applications and resumes.
- Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
- Interpreted and explained human resources policies, procedures or regulations.
Education
Bachelor of Science - Heathcare Management
Colorada Technical University
Colorado Springs, CO11-2024
Skills
- Professionalism and Ethics
- Healthcare Software Usage
- Patient Intake Process
- HIPAA Compliance
- Insurance Verification
- Adaptable and Flexible
- Medical Billing
- Medical Terminology
- Electronic Medical Records
- Maintaining confidentiality
Certification
AED and CPR 07/11/20
PAMI (MEDICAL DATA ENRTY) 05/30/20
Certified Clinical Medical Assistant/12/2017
Basic Life Support/09/2020
National Committee Quality Assurance/2018
Lean Six Sigma Facilitator/2015
Timeline
Certified Clinical Medical Assistant
Wellspan Health- York Hospital
05.2007 - Current
Human Resources Specialist
VisionQuest National
01.2003 - 04.2007
Bachelor of Science - Heathcare Management
Colorada Technical University