Hi, I’m
Daphne Rodriguez
7 - 12 Math Teacher
Newtown,PA
"Should a person do good, let him do it again and again. Let him find pleasure therein, for blissful is the accumulation of good."
Buddha
Summary
Passionate 7 - 12 Math Teacher bringing 23 years background instructing students. Expertise in classroom oversight, course planning and behavior management. Successful at collaborating with teachers, administrative leaders and support specialists to meet individual student needs. Committed to encouraging higher-order thinking to increase student performance. Proponent of goal-oriented curriculums focused on project-based learning and results-driven examinations. Adept at using diverse multimedia strategies to accommodate different learning styles and improve information retention.
Overview
31
years of professional experience
1
Certification
Work History
South Hunterdon Regional School District
7 - 12 Mathematics Teacher
09.2000 - Current
Job overview
- Encouraged critical thinking and problem-solving to help students develop mathematical reasoning.
- Prepared and implemented lesson plans covering required course topics.
- Mentored students on individual basis to help develop math skills.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
- Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Attended teacher conferences and workshops to stay abreast of new developments in math education.
- Provided additional support for students with special needs and learning disabilities.
- Assessed submitted class assignments, determined grades, and reviewed work with struggling students to boost success chance.
- Administered assessments and standardized tests to evaluate student progress.
- Cultivated relationships with parents for complete support network.
- Utilized mathematical applications and problem-solving techniques to teach advanced topics in mathematics.
- Maintained lesson flexibility to adapt to student progress and information retention.
- Addressed systematic issues with math curriculum by collaborating with colleagues.
- Supplemented textbook material with approved third-party examples and resources for clarity on difficult topics.
- Initiated communication with students to address learning concerns and offer additional guidance for independent study.
- Held regular office hours to assist students struggling with materials.
- Developed new courses and selected curriculum to fill course gaps for students pursuing degrees in mathematics.
- Provided meaningful math instruction to improve math skills of children.
- Scheduled appointments with parents to discuss student progress and classroom behavior.
Penn Mutual Insurance Company
Customer Service Representative
07.1998 - 08.2000
Job overview
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Documented and detailed calls and complaints using call center's CRM database.
- Addressed customer account discrepancies and concerns.
- Attended telephone skills and program information training sessions to boost aptitude.
- Maintained and managed customer files and databases.
- Resolved concerns with products or services to help with retention and drive sales.
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Approved and terminated customer contracts upon request.
- Educated customers about billing, payment processing and support policies and procedures.
The Wall
Assistant Marketing Manager
06.1996 - 02.1998
Job overview
- Met and exceeded sales and growth goals by maintaining relationships with both customers and vendors.
- Briefed senior executives on monthly projections, product launches and other marketing plans.
- Oversaw and adhered to communications department budget.
- Recovered $2 million in advertising dollars from record labels.
- Successfully managed customer loyalty program "The Buzzclub" and provided customer service and resolution to Buzzclub members.
IBM
Call Center Supervisor
10.1995 - 06.1996
Job overview
- Monitored call quality and provided individual constructive feedback to enhance performance and address areas in need of improvement.
- Trained team members on performance metrics and consumer behavior identification.
- Resolved escalated customer issues promptly and professionally to maintain satisfaction.
- Provided real-time coaching, guidance and feedback to customer service agents to achieve development goals.
Sam Goody
Store Manager
05.1992 - 09.1995
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Marygrove CollegeDetroit, MI
Master of Arts from Curriculum And Instruction
05.2010
The College of New JerseyTrenton, NJ
Bachelor of Arts from Mathematics Education
05.2000
Skills
- Active Participation
- Individualized Support
- Mathematics Lesson Planning
- Enrichment Programs
- Social Perceptiveness
- Different Learning Styles
- Classroom Practices
- Instructional Techniques
- Group and Individual Teaching
- Positive Learning Environment
- IEP Support
- Online Learning
- Bilingual: English and Spanish
Certification
- Teacher of Mathematics License - State of NJ
- 7 - 12 Mathematics Teacher License - State of PA
Languages
Spanish
Native or Bilingual
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
7 - 12 Mathematics Teacher
South Hunterdon Regional School District
09.2000 - Current
Customer Service Representative
Penn Mutual Insurance Company
07.1998 - 08.2000
Assistant Marketing Manager
The Wall
06.1996 - 02.1998
Call Center Supervisor
IBM
10.1995 - 06.1996
Store Manager
Sam Goody
05.1992 - 09.1995
Marygrove College
Master of Arts from Curriculum And Instruction
The College of New Jersey
Bachelor of Arts from Mathematics Education
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