Daphne Teisier
Gainesville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Family Well Being Specialist
Hispanic Alliance Ga
03.2022 - 08.2023
- Documented data and completed accurate updates for facility.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Conducted outreach to families and other community partners to identify ways to address social needs.
- Register people for there needs in food
- Make monthly reports on goals for the month as well as handle donation made to the non profit.
Machine Operator Assembler
Zf Trw
08.2020 - 11.2020
- Complied with company and OSHA safety rules and regulations.
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
- Maintained equipment performance by lubricating and cleaning components.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
- Operated multiple machines simultaneously to meet production requirements.
Call Center Customer Service Representative
Carters Oshkosh
03.2020 - 05.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer calls and emails to answer questions about products and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Receptionist
Super 8 Hotel
05.2018 - 01.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
Education
High School Diploma -
05.2020
Skills
- Life Skills Counseling
- Security Measures
- Impulse Control
- Relocation Protocols
- Staff Meetings
- Youth Support
- Team Translation
- Community Outreach Programs
- Maintain Case Files
- Group Activities
- Prepare Reports
- Family Support
- Case Planning and Management
Certification
National Family Support Network
- Standards Of Quality For Family Strengthening & Support Certification
Darkness To Light Stewards Of Children
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Family Well Being Specialist - Hispanic Alliance Ga
03.2022 - 08.2023
Machine Operator Assembler - Zf Trw
08.2020 - 11.2020
Call Center Customer Service Representative - Carters Oshkosh
03.2020 - 05.2020
Receptionist - Super 8 Hotel
05.2018 - 01.2019
Lanier Career Academy - High School Diploma,
National Family Support Network
- Standards Of Quality For Family Strengthening & Support Certification
Darkness To Light Stewards Of Children
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