Daphne Thibodeaux
Social Media Manager
Fort Worth,TX
Summary
Dynamic Social Media Manager with a proven track record at Chermoore Consulting, adept at crafting impactful social media strategies that significantly enhance brand visibility. Skilled in audience analysis and cross-functional collaboration, I excel in driving engagement and optimizing content effectiveness, ensuring a consistent brand voice across platforms.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Manager
Chermoore Consulting
09.2023 - Current
- Developed and implemented social media strategies, boosting brand visibility and engagement across multiple platforms.
- Managed content calendars and scheduling tools, ensuring timely and relevant posts aligned with marketing goals.
- Analyzed social media metrics to refine campaigns, enhancing audience targeting and improving content effectiveness.
- Collaborated with cross-functional teams to create cohesive marketing campaigns, increasing overall brand recognition and outreach.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Surgery Scheduler
Texas Oncology
03.2020 - 08.2023
- Scheduled and coordinated surgical appointments, optimizing patient flow and reducing wait times for procedures.
- Collaborated with medical staff to ensure accurate documentation and compliance with regulatory standards.
- Managed patient inquiries and eligibility verification, enhancing the overall patient experience and satisfaction.
- Trained and mentored new staff on scheduling systems and best practices, improving team efficiency and accuracy.
- Implemented process improvements in scheduling operations, leading to a more streamlined and effective workflow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved scheduling flexibility, accommodating patient requests and emergencies with minimal impact on planned procedures.
- Streamlined pre-surgery processes, ensuring all patients were adequately prepared for their procedures.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Enhanced patient experience by efficiently scheduling and confirming surgical appointments.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Executive Assistant
Trinity Harvest Church
12.2018 - 09.2021
- Spearheaded all administrative matters including calls, managing multiple calendars, composing and typing general
correspondence including emails, letters, memos, distribution of emails
• Documented Executive Board meeting minutes for Board, as well as manage action items, in addition to creating
travel arrangements and Itinerary for CEO.
• Partnered with facilities department in planning and organizing meeting and specific meeting spaces, providing
support and resources for executive Board when requested.
• Served as liaison between staff and any business associates, partners, collaborating creation of handbooks and culture
guide with owner.
• Performed a variety of functions involving the distribution of monthly reports, calendar management, and storage of
pertinent company information.
Surgery Scheduler
Texas Oncology-Sammons Cancer Center
05.2017 - 03.2020
- Scheduled and coordinated surgical appointments, optimizing patient flow and reducing wait times for procedures.
- Collaborated with medical staff to ensure accurate documentation and compliance with regulatory standards.
- Managed patient inquiries and eligibility verification, enhancing the overall patient experience and satisfaction.
- Trained and mentored new staff on scheduling systems and best practices, improving team efficiency and accuracy.
- Implemented process improvements in scheduling operations, leading to a more streamlined and effective workflow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved scheduling flexibility, accommodating patient requests and emergencies with minimal impact on planned procedures.
- Streamlined pre-surgery processes, ensuring all patients were adequately prepared for their procedures.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Enhanced patient experience by efficiently scheduling and confirming surgical appointments.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Education
Bachelor of Science - Recording Industry Management Business Management
Middle Tennessee State University
Murfreesboro, TN08-2005
Skills
Social media strategy
Content calendar management
Audience analysis
Cross-functional collaboration
Client communication
Scheduling software
Brand awareness
Digital marketing tools
Content creation
Social media platforms
Social media management
Photo and video editing
Digital media
Market research
Social media copywriting
Content scheduling
SEO optimization
Audience engagement
Content strategy
Certification
Canva Certified
Timeline
Canva Certified
09-2025
Social Media Manager
Chermoore Consulting
09.2023 - Current
Surgery Scheduler
Texas Oncology
03.2020 - 08.2023
Executive Assistant
Trinity Harvest Church
12.2018 - 09.2021
Surgery Scheduler
Texas Oncology-Sammons Cancer Center
05.2017 - 03.2020
Bachelor of Science - Recording Industry Management Business Management
Middle Tennessee State University