Daphne Thibodeaux
Social Media Manager
Fort Worth,TX
Summary
Dynamic Social Media Manager with a proven track record at Chermoore Consulting, adept at crafting impactful social media strategies that significantly enhance brand visibility. Skilled in audience analysis and cross-functional collaboration, I excel in driving engagement and optimizing content effectiveness, ensuring a consistent brand voice across platforms.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Media Manager
Chermoore Consulting
09.2023 - Current
- Developed and implemented social media strategies, boosting brand visibility and engagement across multiple platforms.
- Managed content calendars and scheduling tools, ensuring timely and relevant posts aligned with marketing goals.
- Analyzed social media metrics to refine campaigns, enhancing audience targeting and improving content effectiveness.
- Collaborated with cross-functional teams to create cohesive marketing campaigns, increasing overall brand recognition and outreach.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Increased brand awareness by developing and implementing effective social media strategies.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Implemented content calendar to ensure timely and organized posting across all channels.
- Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Surgery Scheduler
Texas Oncology
03.2020 - 08.2023
- Scheduled and coordinated surgical appointments, optimizing patient flow and reducing wait times for procedures.
- Collaborated with medical staff to ensure accurate documentation and compliance with regulatory standards.
- Managed patient inquiries and eligibility verification, enhancing the overall patient experience and satisfaction.
- Trained and mentored new staff on scheduling systems and best practices, improving team efficiency and accuracy.
- Implemented process improvements in scheduling operations, leading to a more streamlined and effective workflow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved scheduling flexibility, accommodating patient requests and emergencies with minimal impact on planned procedures.
- Streamlined pre-surgery processes, ensuring all patients were adequately prepared for their procedures.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Enhanced patient experience by efficiently scheduling and confirming surgical appointments.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Executive Assistant
Trinity Harvest Church
12.2018 - 09.2021
- Spearheaded all administrative matters including calls, managing multiple calendars, composing and typing general
correspondence including emails, letters, memos, distribution of emails
• Documented Executive Board meeting minutes for Board, as well as manage action items, in addition to creating
travel arrangements and Itinerary for CEO.
• Partnered with facilities department in planning and organizing meeting and specific meeting spaces, providing
support and resources for executive Board when requested.
• Served as liaison between staff and any business associates, partners, collaborating creation of handbooks and culture
guide with owner.
• Performed a variety of functions involving the distribution of monthly reports, calendar management, and storage of
pertinent company information.
Surgery Scheduler
Texas Oncology-Sammons Cancer Center
05.2017 - 03.2020
- Scheduled and coordinated surgical appointments, optimizing patient flow and reducing wait times for procedures.
- Collaborated with medical staff to ensure accurate documentation and compliance with regulatory standards.
- Managed patient inquiries and eligibility verification, enhancing the overall patient experience and satisfaction.
- Trained and mentored new staff on scheduling systems and best practices, improving team efficiency and accuracy.
- Implemented process improvements in scheduling operations, leading to a more streamlined and effective workflow.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Improved scheduling flexibility, accommodating patient requests and emergencies with minimal impact on planned procedures.
- Streamlined pre-surgery processes, ensuring all patients were adequately prepared for their procedures.
- Organized all necessary documentation for successful completion of medical audits related to surgery scheduling practices.
- Enhanced patient experience by efficiently scheduling and confirming surgical appointments.
- Collated pre-operative lab and imaging results to facilitate surgery planning.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Education
Bachelor of Science - Recording Industry Management Business Management
Middle Tennessee State University
Murfreesboro, TN08-2005
Skills
Social media strategy
Certification
Canva Certified
Timeline
Canva Certified
09-2025
Social Media Manager
Chermoore Consulting
09.2023 - Current
Surgery Scheduler
Texas Oncology
03.2020 - 08.2023
Executive Assistant
Trinity Harvest Church
12.2018 - 09.2021
Surgery Scheduler
Texas Oncology-Sammons Cancer Center
05.2017 - 03.2020
Bachelor of Science - Recording Industry Management Business Management
Middle Tennessee State University