Daphne Thrower

Company Overview: Interior cockpit manufacturer and integrator for Nissan.

• Performed lighting studies.
• Management of the calibration system.
• Management of warranty, AVES, and internal concerns for the L42P (Altima) line.
• Managed the calibration and maintenance of quality testing equipment to ensure accuracy.
• Reviewed engineering drawings, process specifications, test requirements, inspection plans, and other technical documents for accuracy.
• Assisted in the design and implementation of new processes for improved product quality.
• Monitored production activities to ensure conformance to established methods and procedures.
• Conducted regular quality audits and assessments to ensure adherence to quality management systems.
• Conducted training sessions on quality standards and procedures for new employees and team members.
• Established and monitored key performance indicators (KPIs) for quality objectives.
• Generated technical reports for customers.
• Utilized statistical process control techniques to monitor and control manufacturing processes.
• Analyzed customer complaints and feedback, conducted investigations, and implemented appropriate corrective actions.
• Supported the quality management system certification process, including ISO 9001.
• Coordinated with cross-functional teams to enhance product quality and performance.
• Provided guidance in the development of sampling plans for incoming material inspections.
• Participated in continuous improvement initiatives by identifying opportunities for process optimization based on best practices from industry standards.

• Company Overview: Interior cockpit manufacturer and integrator for Nissan.
• Supervision of a staff of 32 in two locations on the Nissan campus.
• Completed 8D responses.
• Create and monitor job descriptions, employee skill development, and departmental structure.
• Develop departmental goals and targets.
• Monitor metrics and safe launch activities.
• Train personnel.

• Company Overview: Exterior automotive lighting manufacturer.
• Gage designs and builds.
• APQP (PFMEA, Control Plan, and DVP&R creation)
• Materials, performance, and lighting output testing.
• Resolve customer issues.
• Lead Product Teams for Continuous Improvement Activities.
• Monitor QoS measurables and warranty data.
• Perform DOE’s for program enhancement activities.
• Dispute PPMs.
• Repair dimensional gauges.
• Train personnel.
• Write inspection standards.
• PPAP submission.
• Maintain the program budget for the quality portion of new product development.

• Company Overview: electronic terminal, connector, and wire harness manufacturer.
• Train employees in SPC and measurement techniques.
• Monitor and trend SPC data.
• Create monthly and annual quality reports for management.
• Resolve materials issues.
• Ensure RoHS, REACH, and California Proposition 65 compliance.
• IMDS transmissions via MD Systems Online Application.
• Site Coordinator for UL.
• Create material standards for resin, metals, and packaging.
• PPAP, APQP, PFMEA, CONTROL PLANS.
• Dimensional layouts using SmartScope and Micro-VU.
• Resolve customer complaints.
• Supplier Development and scorecard creation.

• Company Overview: Automotive paint and assembly specialist.
• PPAPs to customers.
• Design and build gauges and fixtures.
• Selection of KPC, GD&T.
• APQP requirements for launch stages, including PFMEA, DFMEA, DCP, PFD, ADVP, and R.
• DV / PV Testing (creation of specifications and actual testing).
• Workstation Layouts.

• Company Overview: Automotive lighting and decorative assembly specialist.
• Compliance with QS 9000 and ISO 14001.
• Supply base evaluation/qualification.
• PPAPs to customers.
• Resolution of pre-production quality issues.
• Design and build of gauges and fixtures.
• DV / PV Test (creation of specifications and actual testing).
• Selection of KPC, PIST, PIPC, GD, and T.
• APQP requirements from concept to launch stages, including PFMEA, DFMEA, DCP, PFD, ADVP, and R.
• Budget assignment for quoting, budget adherence for pre-production.
• Supervision of Quality Department personnel.
• Maintenance and supervision of the quality lab.

• Company Overview: A consulting firm contracted to General Motors.
• Tier I and II supply base evaluation.
• Assessment of GP-11 submissions.
• Resolution of supplier-based quality issues for pre-production builds.

• Company Overview: automotive part manufacturer.
• Responsible for all corrective actions to customers.
• Creation of all submission packages to customers.
• Supplier Development
• APQP
• Customer interaction
• Automotive part manufacturer.

• Company Overview: Automotive part manufacturer.
• Responsible for the creation and implementation of quality plans for various product lines, from design through launch stages.
• Customer/supplier interaction.
• Design and review new product development.

• Company Overview: automotive part manufacturer.
• Established a calibration system.
• Wrote & Implemented QS-9000 compliant procedures.
• Provided quality software training.
• Automotive part manufacturer.

• Company Overview: manufacturer of automotive, furniture, & appliance products.
• Finalized PPAP submission packages.
• Created system for blueprint control.
• FMEA & Control Plan creation / implementation.
• Created QS-9000 compliant procedures / work instructions.
• Provided problem solving training.
• Manufacturer of automotive, furniture, & appliance products.