Summary
Overview
Work History
Education
Skills
Timeline
Manager

Daphne White

Charlotte,USA

Summary

Proficient in relationship-building, multitasking, and decision-making with extensive experience in managing multiple priorities to ensure operational efficiency. Demonstrated leadership in team settings, excelling in time management and documentation. Skilled in performance oversight and talent development, fostering a motivated workforce.

Overview

31
31
years of professional experience

Work History

MANAGER

Bayside Truck Detailing & Repair LLC
Charlotte, NC
11.2011 - Current
  • Refurbished Commercial Semi Trucks for several trucking companies( CONTRACTED).
  • Polishing, Interior/Exterior Cleaning ,Buffing,Waxing,Chassis Painting, Body Work, Removal/Replace Windshield , Decals Placement/ and Removal.
  • Accomplished multiple tasks within established timeframes.
  • Led cross-functional teams to improve workflow processes and enhance productivity.
  • Processed invoices, purchase orders, and expense reports per company policy.
  • Coordinated special projects, including company events, workshops, and team-building exercises.
  • Greeted visitors professionally and directed them to appropriate staff members.

Operations Manager

Bayside Truck Parking LLC
Concord NC
01.2014 - 02.2024

Managed daily operations in and out flow of 180 COMMERCIAL SEMI Trucks 24/7 365 days .

  • Trained and mentored staff on best practices for customer service and operational efficiency.
  • Developed and implemented efficient parking management strategies to enhance customer satisfaction.
  • Oversaw daily operations, ensuring compliance with safety regulations and service standards.
  • Analyzed data on parking usage trends to inform strategic decision-making for resource allocation.
  • Collaborated with local authorities to optimize parking space allocation and traffic flow management.
  • Parked vehicles in visually appealing ways to attract customer attention and increase sales.
  • Conducted regular audits on revenue collections to ensure accuracy, preventing potential financial discrepancies.

TRANSPORTATION DISPATCHER

Bayside Motor Freight, LLC
Concord, NC
04.2017 - 01.2020
  • Developed and executed financial strategies that increased efficiency and reduced costs.
  • Monitored drivers' progress and communicated shipment status to customers.
  • Analyzed cash flows, identifying risks and opportunities.
  • Assessed accounting processes, developing new policies as necessary.
  • Evaluated internal controls for financial reporting, ensuring compliance with laws and regulations.
  • Negotiated contracts with vendors, securing best value for company resources.
  • Assigned vehicles to drivers based on cargo type to optimize transport efficiency.
  • Researched alternate routes during traffic disruptions, providing support for drivers regarding directions and paperwork.

REGISTERED MEDICAL ASSISTANT

Northcross Medical Center
Charlotte, NC
06.2007 - 11.2011
  • Conducted patient intake interviews and collected medical histories to support examinations.
  • Assisted healthcare providers in administering treatments and procedures effectively.
  • Managed electronic health records, ensuring data accuracy and compliance with HIPAA regulations.
  • Prepared examination rooms and maintained cleanliness standards for optimal patient care.
  • Educated patients on medications, procedures, and physician's instructions to promote understanding.
  • Collaborated with clinical staff to streamline workflow processes and enhance efficiency.
  • Administered medications and injections under supervision of physicians or nurse practitioners.
  • Scheduled appointments and greeted patients upon arrival to facilitate a welcoming environment.

PHLEBOTOMIST

Community Blood Center Of Carolinas
Charlotte, NC
05.2005 - 05.2007
  • Collected blood specimens from pediatric, adult, and special needs patients using various phlebotomy techniques.
  • Maintained sterile environment to prioritize patient safety during all procedures.
  • Educated donors on blood donation process and post-donation care protocols.
  • Collaborated with healthcare team to ensure efficient operational workflows during events.
  • Assisted in training new phlebotomists on best practices and protocols.
  • Verified patient information before specimen collection to ensure accuracy.
  • Documented patient data into electronic medical records system for accurate tracking.
  • Responded promptly to donor inquiries, demonstrating empathy and professionalism.

REGISTERED MEDICAL ASSISTANT

First Care Medical
Monroe, NC
05.1997 - 05.2005
  • Assisted physicians during patient examinations and procedures to enhance care delivery.
  • Coordinated patient appointments and follow-up care schedules for optimal treatment continuity.
  • Educated patients on medication management, preventive care, and treatment instructions.
  • Administered vaccinations and conducted basic clinical assessments to support health maintenance.
  • Maintained cleanliness and safety standards in examination rooms to ensure patient comfort.
  • Documented clinical records in compliance with HIPAA regulations for data protection.
  • Ordered supplies, maintained inventory levels, and stocked exam rooms with essential equipment.
  • Measured vital signs and compiled medical histories to prepare patients for examinations.

CNA

RHA Howell Center
Charlotte, NC
12.1996 - 05.1997
  • Maintained cleanliness and safety in patient rooms and common areas.
  • Documented patient care activities accurately in electronic health records.
  • Collaborated with healthcare team to implement patient care plans effectively.
  • Provided emotional support and companionship to patients during recovery.
  • Assisted in transporting patients to various departments within the hospital.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.

CNA

Brithaven Nursing Home
Albemarle, North Carolina
07.1996 - 12.1996
  • Documented patient care activities accurately in electronic health records.
  • Collaborated with healthcare team to implement patient care plans effectively.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.

CNA

STANLY MEMORIAL HOSPITAL
Albemarle, North Carolina
05.1995 - 05.1996
  • Assisted patients with daily living activities and personal hygiene routines.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained accurate patient records and documentation for care plans.
  • Provided emotional support and companionship to patients during recovery process.
  • Adhered to safety protocols and infection control measures at all times.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.

Education

Certified - Phlebotomist

Stanly Community College
Albemarle, NC

License - Cosmetology Education

Wards Corner Beauty Academy, Inc.
Norfolk, VA

High School Diploma - undefined

Albemarle High School
Albemarle, NC

Some College (No Degree) - Entrepreneurial Studies

Montreat College
Montreat, NC

Skills

  • Technical troubleshooting
  • Employee relations
  • Document preparation
  • Expense tracking
  • Communications
  • Confidentiality assurance
  • Invoice processing
  • Problem solving
  • Operations management
  • Phlebotomy
  • EKG
  • Excellent oral and written communication
  • Effective communication
  • Workforce planning
  • Strategic planning

Timeline

TRANSPORTATION DISPATCHER

Bayside Motor Freight, LLC
04.2017 - 01.2020

Operations Manager

Bayside Truck Parking LLC
01.2014 - 02.2024

MANAGER

Bayside Truck Detailing & Repair LLC
11.2011 - Current

REGISTERED MEDICAL ASSISTANT

Northcross Medical Center
06.2007 - 11.2011

PHLEBOTOMIST

Community Blood Center Of Carolinas
05.2005 - 05.2007

REGISTERED MEDICAL ASSISTANT

First Care Medical
05.1997 - 05.2005

CNA

RHA Howell Center
12.1996 - 05.1997

CNA

Brithaven Nursing Home
07.1996 - 12.1996

CNA

STANLY MEMORIAL HOSPITAL
05.1995 - 05.1996

License - Cosmetology Education

Wards Corner Beauty Academy, Inc.

High School Diploma - undefined

Albemarle High School

Some College (No Degree) - Entrepreneurial Studies

Montreat College

Certified - Phlebotomist

Stanly Community College
Daphne White