Daphne Young
Brooklyn,New York
Summary
Clerical Associate with a strong history of high productivity and efficient task execution. Skilled in data entry, record management, and customer service, ensuring accuracy and positive client relations. Excellent communication, time management, and problem-solving abilities contribute to enhanced office operations and team success.
Overview
13
13
years of professional experience
Work History
Clerical Associate III
Metropolitan Hospital
New York, NY
01.2018 - Current
- Answering telephone
- Sorting and filing of slides and reports
- Sending slides to other facilities
- Managed patient records and ensured confidentiality compliance.
- Performed receptionist duties such as greeting visitors and answering calls.
- Directed clients and guests to correct departments, rooms, and staff members.
Lab Assistant
Metropolitan Hospital Center
New York, New York
02.2015 - Current
- Processed Cytology specimens with precision and efficiency.
- Identified and handled various specimen types, including blood, U/A, CSF, and 24-hour urines.
- Ordered, accessioned, batched, dispatched specimens, and conducted necessary chart reviews.
- Applied specimen preparation techniques such as aliquoting, centrifuging, and freezing for transport.
- Maintained inventory of supplies and monitored storage conditions for lab slips and data.
- Answered inquiries regarding specimen tracking and troubleshooting to ensure prompt resolutions.
- Utilized knowledge of clinical area codes for accurate data entry and pickups.
- Performed daily cleaning and sanitation of work areas, and monthly disinfection of instruments.
- Conducted routine inventory checks of laboratory supplies and materials.
Lab Assistant
New York Presbyterian Hospital
New York
01.2013 - 01.2016
- Sorting and filing of slides and blocks
- Retrieving slides and blocks for refile and recut
- Answering the telephone
- Maintained supply level in the gross room
- Made labels and Clorox wipes
- Dipped slides in paraffin
Education
Associates of Occupational studies Degree - Medical Assisting (Ultrasound Technology)
ASA Institute College of Advanced Technology
Brooklyn01.2004
Certificate - Medical Billing
Caliber Training Institute
New York01.1999
L.I. City - Computer Programming
LaGuardia Community College
L.I. CitySkills
- Phlebotomy and specimen processing
- Effective communication
- Urinalysis and pathology
- Vital signs assessment
- Medical terminology
- Clinical office procedures
- Microsoft Office suite
- Data analysis and reporting
- Interpersonal skills
- Customer relations management
- Analytical thinking
- Attention to detail
- Team collaboration
- Independent work ethic
Timeline
Clerical Associate III
Metropolitan Hospital
01.2018 - Current
Lab Assistant
Metropolitan Hospital Center
02.2015 - Current
Lab Assistant
New York Presbyterian Hospital
01.2013 - 01.2016
Associates of Occupational studies Degree - Medical Assisting (Ultrasound Technology)
ASA Institute College of Advanced Technology
Certificate - Medical Billing
Caliber Training Institute
L.I. City - Computer Programming
LaGuardia Community College