Daphne L. Quezada
Bronx,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Sales Consultant
Best Buy
10.2021 - Current
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Intern
NYC Health + Hospitals Corporate Compliance Office
09.2023 - 12.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Enhanced regulatory understanding by conducting thorough research on compliance policies and procedures.
- Reviewed marketing materials for adherence with applicable laws and regulations, preventing potential reputational damage or fines.
- Participated in regular team meetings focused on addressing emerging trends or challenges within the field of compliance management.
- Looked through 140 documents reports in order to identify leaked PHI.
Administrative Assistant
Montefiore Hospital
02.2019 - 03.2019
- Providing excellent service to members/ guests by answering phone calls, setting appointments, and greeting members/guests upon arrival
- Performing administrative tasks including filing, member folder maintenance, and data entry for client records
- Guiding visitors and patients to the appropriate location within the appropriate location within the facility
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Education
BBA - Health Services Administration
Monroe College
The Bronx, NY12.2023
Skills
- Office (Word, Excel, and PP)
- Compiling Information
- Operating Windows and Mac
- Brand Development
- Ability to work cohesively
- Strong attention to detail
- Excellent communication
- Administrative and Office Support
- Compliance Reviews
Timeline
Intern
NYC Health + Hospitals Corporate Compliance Office
09.2023 - 12.2023
Sales Consultant
Best Buy
10.2021 - Current
Administrative Assistant
Montefiore Hospital
02.2019 - 03.2019
BBA - Health Services Administration
Monroe College