I am an enthusiastic, self-motivated, reliable, responsible and hard working person seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Operations Manager
Kate &Emma's Good
04.2016 - 03.2022
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed and implemented strategies to maximize customer satisfaction.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Developed and maintained relationships with external vendors and suppliers.
Department Manager
Homegoods
12.2015 - 05.2016
Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.
responsible for stocking, organizing new incoming inventory
Maintain merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs during customer interactions.
Recreational Activity Leader
Dellridge Health & Rehabilitation Center
01.2011 - 04.2015
Organized activities for residents and created welcoming and supportive environment to encourage participation.
Responsible to set setting up and lead small and large group activities, providing 1:1 room visits and documenting
Plans programs based on the residents’ needs, interests and abilities, encourages resident involvement in recreation program planning, and posts the monthly schedule of activities;
Assisted in implementing programs such as individuals with developmental disabilities.
provide Sensory Activities That Enhance the Lives of Dementia Patients.
Assisted in preparing wine and` cheese, and entertainment.
Home Health Aide
Rockland Independent Center
01.2007 - 10.2014
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Education
Bachelor of Arts - Theater Arts
Pace University
New York, NY
06.2004
Skills
Familiarity with productivity software such as Microsoft Office
Production Assistant at GOOD SENSE, BUILT, KATE SPADE, VERB, DIMA (PRODUCTIONS)Production Assistant at GOOD SENSE, BUILT, KATE SPADE, VERB, DIMA (PRODUCTIONS)