Daphney Lopez
Round Lake,IL
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
3
3
years of professional experience
Work History
Cashier
Walmart
11.2020 - 05.2021
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
Associate
Amazon
07.2021 - 08.2021
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Victoria Secret
09.2021 - 03.2022
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Generated new sales leads to achieve and exceed monthly sales goals.
Front Desk Concierge
The Sheridan At Green Oaks
03.2022 - Current
- Utilized reservation software proficiently to manage bookings and track important guest details accurately.
- Used internal software to process reservations, check-ins and check-outs.
- Supported local sports teams, museums, restaurants, and other tourist-oriented spots by promoting events to hotel guests.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled assignments independently with good judgement and critical thinking skills.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Organized, maintained and updated information in computer databases.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Resident Programs Assistant
The Sheridan At Green Oaks
08.2023 - Current
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Evaluated supplies and requested purchases to meet activity plans.
- Managed inventory of activity supplies, ensuring adequate materials were available for planned events while adhering to budget constraints.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
Richlands High School
Richlands, NCSkills
- Meeting planning
- Verbal and written communication
- Schedule Coordination
- Professional and mature
- Data Entry
- Time Management
- Appointment Scheduling
- Relationship Building
- Strategic Planning
Timeline
Resident Programs Assistant
The Sheridan At Green Oaks
08.2023 - Current
Front Desk Concierge
The Sheridan At Green Oaks
03.2022 - Current
Sales Associate
Victoria Secret
09.2021 - 03.2022
Associate
Amazon
07.2021 - 08.2021
Cashier
Walmart
11.2020 - 05.2021
Richlands High School