Daphnika Borgella
Palm Beach,FL
Summary
Dedicated Sales Floor Associate with expertise in visual merchandising, inventory management, and POS transaction processing. Committed to providing exceptional customer service and ensuring a positive shopping experience.
Overview
5
5
years of professional experience
Work History
Sales Floor Associate
Burlington Coat Factory Burlington Stores
royal palm , fl
08.2022 - 10.2025
- Guided customers in locating products on the sales floor, enhancing shopping experience.
- Arranged merchandise displays to improve product visibility and accessibility, attracting customer attention.
- Processed transactions efficiently at the cash register, ensuring accuracy.
- Collaborated with team members to restock shelves and manage inventory levels.
- Provided product information and answered customer inquiries effectively.
- Monitored sales floor for theft prevention and maintained security protocols.
- Trained new associates on company policies and operational procedures.
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Greeted customers upon entering store and provided assistance in locating desired items.
- Delivered attentive and courteous customer service, effectively addressing inquiries and requests to ensure satisfaction.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
Team Member
Pollo Tropical
Pompano Beach, Florida
04.2021 - 07.2022
- Trained new employees on operational procedures and safety protocols to ensure compliance and efficiency.
- Processed customers' orders in store and drive thru promptly, enhancing customer satisfaction.
- Managed grill station in fast-paced kitchen, contributing to timely meal preparation.
Fitting Room Attendant
Ross Stores
Pompano Beach, Florida
09.2021 - 09.2021
- Guided customers in selecting fitting room options and merchandise to facilitate informed purchasing decisions.
- Maintained cleanliness and organization of fitting rooms and surrounding areas.
- Addressed customer inquiries and concerns to ensure positive shopping experiences.
- Leveraged knowledge of promotions and sales initiatives to enhance customer shopping experience.
Education
High School Diploma -
Blanche Ely High
Pompano Beach, FL06-2021
Skills
- Visual merchandising
- Customer relationship management
- POS transaction processing
- Inventory management
- Sales forecasting
- Theft prevention
- Product knowledge
Languages
Spanish
Limited
Timeline
Sales Floor Associate
Burlington Coat Factory Burlington Stores
08.2022 - 10.2025
Fitting Room Attendant
Ross Stores
09.2021 - 09.2021
Team Member
Pollo Tropical
04.2021 - 07.2022
High School Diploma -
Blanche Ely High