Daqauwn Gloston
Maumelle,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Back of House Manager
Cheers
Maumelle, AR
03.2023 - Current
- Managed and trained staff in proper food safety, sanitation, and kitchen operations.
- Supervised daily prep work for all kitchen stations.
- Ensured compliance with health department regulations and safety standards.
- Coordinated with front of house staff to ensure timely meal service delivery.
- Enforced adherence to established policies and procedures within the back of house environment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Trained new employees to perform duties.
Crew Manager
DL Rogers Corp, DBA Sonic Drive In
Maumelle, AR
12.2016 - 01.2023
- Assisted in the recruitment, selection, hiring, training, and development of back of house personnel.
- Maintained accurate records related to payroll, employee attendance, and scheduling.
- Investigated any discrepancies between actual inventory levels versus what is reported on invoices.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Analyzed financial statements to identify areas of improvement or cost savings opportunities.
- Established policies for cash handling procedures to maximize security measures.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Optimized profits by controlling food, beverage and labor costs.
- Managed accounts payable, accounts receivable and payroll.
- Created detailed reports on weekly and monthly revenues and expenses.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Education
Maumelle High School
Maumelle, AR05-2017
Skills
- Staff Management
- Operations Management
- Schedule Coordination
- Customer Engagement
- Brand Standards Promotion
- Organization and Prioritization
- Regulatory Compliance
- Cash Reconciliation
References
References available upon request.
Timeline
Back of House Manager
Cheers
03.2023 - Current
Crew Manager
DL Rogers Corp, DBA Sonic Drive In
12.2016 - 01.2023
Maumelle High School
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