Daquan Lafayette
Small business Owner
Salt Lake City,UT
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency. Strong focus on team collaboration and delivering impactful results. Known for reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
15
15
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Owner/Manager of Operations
Poke Kings
07.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Delivery Driver
Core-Mark International, Inc.
07.2020 - 04.2022
- Delivering a wide variety of items
- Following delivery driving routes and time schedules
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Performing manual heavy lifting of items up to 80 or more pounds
- Make frequent stops during the course of a work shift
- Drive and work in inclement weather conditions
- Independently making wise decisions
Professional Delivery Driver
Shamrock Food Company
03.2019 - 07.2020
- Delivering a wide variety of items
- Following delivery driving routes and time schedules
- Loading, transporting, and delivering items to clients or businesses in a safe, timely manner
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
- Performing manual heavy lifting of items up to 80 or more pounds
- Make frequent stops during the course of a work shift
- Drive and work in inclement weather conditions
- Independently making wise decisions
Professional Truck Driver
C.R
03.2018 - 03.2019
- Company Overview: Certified Transportation Professional with a reputation for excellence and flawless driving record
- Highly skilled in planning routes and transportation logistics to achieve strict delivery timeframes and maintain customer service and satisfaction benchmarks
- Demonstrated leadership skills with the capacity to develop policies and procedures to improve safety, driver competencies, and standardize operations
- Transported freight from origin to destination per customer contract agreements
- Coordinated daily deliveries in accordance with customer schedules; adjusted itineraries to accommodate peak delivery times and alternate routing needs
- Prepared and managed delivery authorization and pick-up documentation and manifests
- Performed and recorded daily pre-trip inspections using company checklist and submitted detailed reports after trips and deliveries
- Recorded and reconciled delivery and trip expenses, and review invoices for accuracy and completion
- Reinforced and upheld DOT regulations, OSHA requirements, and company policies and procedures
- Certified Transportation Professional with a reputation for excellence and flawless driving record
- Commercial Trucking
- Routing and Logistics
- DOT Regulations
- Time Management
- Safety Management
- Carrier Coordination
Food Runner,Host,Expo,Cook
Joe's Crab Shack
06.2010 - 07.2018
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Sales Associate
GUESS Factory
04.2010 - 07.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Greeted customers and helped with product questions, selections, and purchases.
Education
High school diploma -
North Myrtle Beach
South Carolina 08.2009 - 06.2012
Skills
- Heavy Lifting
- Delivery Driver Experience
- Driving
- Small business operations
- Verbal and written communication
- Relationship building
- Operations management
- Business management
- Staff hiring
- Financial management
- Team oversight
- Marketing
- Strategic planning
- Business planning
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Time management skills
- Patience and empathy
- Customer assistance
- Customer service
- Work ethic and integrity
- Merchandise restocking
- Cash drawer balancing
- Strong communication skills
- Professionalism and punctuality
- Safe driving practices
- Flexible schedule adaptability
- Defensive driving
- Vehicle inspection proficiency
- Patience and perseverance
- Quick decision making
- Staff management
- Customer engagement
- Online ordering management
- Local regulations compliance
- Food presentation
- Operational efficiency
- Menu pricing
- Waste reduction
- Menu development
- Staff leadership
Business launch
Business marketing
Product branding
Certification
- CDL A
- Tanker
- Double or Triple Trailer
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Owner/Manager of Operations
Poke Kings
07.2022 - Current
Delivery Driver
Core-Mark International, Inc.
07.2020 - 04.2022
Professional Delivery Driver
Shamrock Food Company
03.2019 - 07.2020
Professional Truck Driver
C.R
03.2018 - 03.2019
Food Runner,Host,Expo,Cook
Joe's Crab Shack
06.2010 - 07.2018
Sales Associate
GUESS Factory
04.2010 - 07.2012
High school diploma -
North Myrtle Beach
08.2009 - 06.2012
Similar Profiles
Daquan LafayetteDaquan Lafayette
Owner/Manager of Operations at Poke KingsOwner/Manager of Operations at Poke Kings
Vladimir BarneveldVladimir Barneveld
General Manager at Poke Poke Sushi UnrolledGeneral Manager at Poke Poke Sushi Unrolled
Savaira AbbasiSavaira Abbasi
Part-Time Associate at Poke PokePart-Time Associate at Poke Poke
Katharine ThibodeauxKatharine Thibodeaux
Assistant Project Manager at Roderick EnterprisesAssistant Project Manager at Roderick Enterprises
Alvina MendietaAlvina Mendieta
Facilities Coordinator at DMCG, INCFacilities Coordinator at DMCG, INC