DaQuana Carmichael
Goldsboro,NC
Summary
Highly-motivated college student with a desire to advance health-care skills and seek new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Currently completing nursing studies and ready to expand practical knowledge. Member of the National Society of Leadership and Success.
Overview
13
13
years of professional experience
Work History
Manager
McDonald’s
Goldsboro, NC
08.2010 - Current
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Entered time and attendance logs in preparation for payroll.
Student Nurse
Johnston Health
Smithfield, NC
08.2023 - 12.2023
- Provided patient care under the supervision of a Registered Nurse.
- Assisted in administering medications and treatments to patients.
- Collaborated with physicians, nurses, and other healthcare professionals to provide quality patient care.
- Maintained accurate documentation of patient information, including vitals, assessments, and lab results.
- Performed physical exams and collected vital signs for assigned patients.
- Educated patients on health promotion activities such as nutrition and exercise.
- Observed changes in patient conditions and reported them to supervising nurse or physician.
- Provided emotional support to family members of critically ill patients.
- Developed individualized nursing plans based on assessment findings for assigned patients.
- Demonstrated knowledge of pharmacology principles when preparing medications for administration.
- Maintained confidentiality of patient records according to HIPAA guidelines.
- Cared directly for patients by assisting with daily living activities and mobility needs.
- Observed medical procedures to advance nursing knowledge and prepare for more challenging experiences.
- Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
- Completed clinical work in different units to achieve degree standards and build nursing knowledge.
- Read and understood patient assignment list and reviewed charts to check for special conditions.
- Administered oral, IV and intra-muscular medications and monitored patient reactions.
Certified Nursing Assistant Student
Johnston Health
Smithfield, NC
03.2023 - 04.2023
- Provided direct patient care in accordance with established standards and practices.
- Maintained a clean and safe environment for patients by following infection control protocols.
- Transported patients to treatment units, using wheelchairs or stretchers.
- Attended lectures about health care topics related to CNA duties.
- Guided individuals to bathrooms and cared for incontinence needs.
- Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
Phlebotomy Student
Wayne County Health Department
Goldsboro, NC
04.2015 - 06.2015
- Performed venipunctures on patients of all ages.
- Maintained patient records and documentation accurately.
- Followed safety procedures when handling blood samples.
- Documented daily activities and collected specimens for laboratory tests.
- Ensured that patient identification was verified prior to collecting specimens.
- Provided quality customer service to patients during specimen collection process.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
Dietary Assistant
Wayne UNC Health Care
Goldsboro, NC
08.2016 - 12.2017
- Assisted in the preparation of food items according to standardized recipes and menus.
- Ensured proper portioning, plating, garnishing, and presentation of meals.
- Adhered to all established safety and sanitation standards when handling food items.
- Monitored temperatures of prepared foods to ensure safe storage and consumption.
- Greeted guests warmly upon arrival at the dining area and provided them with an overview of available menu items.
- Assisted in monitoring patient diets per physician orders or nutritionist recommendations.
- Served specific meals to patients with special dietary needs.
- Delivered snacks to nurse station for distribution to specific residents.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
- Prepared meals by following recipes and determining group food quantities.
- Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.
Lead Teacher
Little Warrior’s Child Care Center
Goldsboro, NC
06.2021 - 01.2022
- Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
- Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
- Conducted individualized academic interventions for struggling students as needed.
- Worked with students one-on-one to boost skills in weak areas and grasp new concepts.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Education
Practical Nursing
Johnston Community College
Smithfield, NC08.2025
Nurse Aide I -
Johnston Community College
Smithfield, NC06.2023
Early Childhood Credential -
Johnston Community College
Smithfield, NC08.2022
Phlebotomy Technician -
Lenoir Community College
Kinston, NC05.2015
High School Diploma -
Eastern Wayne High School
Goldsboro, NC06.2013
Skills
- Care Plan Management
- Patient Support
- Team Collaboration
- Mobility Assistance
- Medical Records Management
- [Software] Charting
- Medication Administration
- Taking and Recording Vital Signs
- Wound Care
- Patient Assessment
- Catheter Care
- Compassionate Communication
- Infection Control
- Workforce Management
- Delegating Work
- Interpersonal Skills
References
- John Williams
Supervisor
(252)289-7573
- Tasha Jennette
Registered Nurse
(919)394-6220
- Erica Williams
Registered Nurse
(919)223-8716
Certificates
- National Society of Leadership and Success
- Certified Nursing Assistant
- Serv Safe Certification
- Phlebotomy Technician
- Introduction to Management
- Shift Manager of the Year
- Career Readiness Certificate
- Hospitality Training
- Introduction to Management
- Heartsaver Pediatric First Aid CPR AED
- Basic Life Support (American Heart Association)
Timeline
Student Nurse
Johnston Health
08.2023 - 12.2023
Certified Nursing Assistant Student
Johnston Health
03.2023 - 04.2023
Lead Teacher
Little Warrior’s Child Care Center
06.2021 - 01.2022
Dietary Assistant
Wayne UNC Health Care
08.2016 - 12.2017
Phlebotomy Student
Wayne County Health Department
04.2015 - 06.2015
Manager
McDonald’s
08.2010 - Current
Practical Nursing
Johnston Community College
Nurse Aide I -
Johnston Community College
Early Childhood Credential -
Johnston Community College
Phlebotomy Technician -
Lenoir Community College
High School Diploma -
Eastern Wayne High School