Daquann Hayes
Chicago,IL
Summary
Highly-skilled military personnel with expertise in law enforcement, weapons systems and conducting thorough investigations. Adept in responding to disaster and relief operations. Analytical and organized with Intelligence Analysis skills. Im Currently Seeking an exciting opportunity as a Security Forces Member Part Time. And Chicago Police Officer FULL Time As I Continue to pursue my Masters Degree. Although my skill set seems more hands on and law enforcement based I Assure to whom it may concern that my social and empathetic skills are even more superior. My Primary Goal is to serve my community and protect my country simultaneously.
Overview
8
8
years of professional experience
Work History
Security Forces Specialist
United States Air National Guard
Milwaukee, WI
12.2022 - Current
- Assisted in the development and implementation of security policies and procedures.
- Organized drills to test response times in emergency situations.
- Monitored CCTV footage for suspicious activity or potential threats.
- Inspected weapons systems for proper functioning before use.
- Prepared incident reports detailing all relevant information regarding an event or situation.
- Provided support during special events requiring additional security measures.
- Coordinated with other law enforcement agencies when necessary.
- Conducted physical security checks of buildings, equipment, and personnel.
- Maintained logs related to all activities performed during shift.
- Performed security patrols to identify any suspicious activity or persons.
- Operated specialized communication equipment such as radio consoles, telephones.
Police Officer
City of Chicago
Chicago, IL
04.2022 - Current
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Patrolled assigned areas to detect and prevent criminal activity.
- Provided security at public events such as parades, concerts, or sporting events.
- Diffused active disturbances with de-escalation techniques, compassion and combat skills.
- Patrolled assigned areas both on foot and in motor vehicles, maintaining awareness and providing valuable community surveillance.
- Attended training sessions to maintain proficiency in law enforcement techniques.
- Conducted traffic stops in accordance with departmental protocol.
- Assisted with the enforcement of all applicable laws, ordinances, and regulations.
- Arrested suspects following established procedures while exercising caution and good judgment.
- Communicated with victims, suspects and witnesses to gather and provide information regarding criminal events.
- Investigated suspicious persons or activities to determine if criminal activity was present.
- Organized crime scene investigation, collected evidence, and interviewed witnesses.
- Advised citizens on safety precautions and preventive measures against crime.
- Provided testimony in court when necessary concerning investigations conducted.
Services Specialist
U.S Air Force Reserves
Bangor, ME
05.2019 - 07.2022
- As a service specialist in the Air Force, my job heavily varies
- It goes from culinary to fitness training and even hospitality management
- On an average day, my job consists of preparing meals with my team for over 100 people and later on preparing lodging rooms for members to have a comfortable stay for the drill weekend
- When deployed overseas, I'm a part of a search and rescue team.
- Supported registration processes with technical assistance and troubleshooting.
- Maintained up-to-date knowledge of company's products and services portfolio.
- Coordinated cross-functional teams to develop new strategies for improving service quality standards.
- Documented customer interactions accurately within the organization's database system.
- Managed daily operations related to client accounts, including invoicing, scheduling, billing, and other administrative tasks.
- Identified customer needs and provided appropriate solutions to meet their requirements.
- Participated in team meetings regarding service improvements or changes in policy or procedure.
- Developed policies and procedures related to the delivery of services in order to improve operational efficiency.
- Analyzed trends in customer feedback data to identify areas for improvement in services offered.
Account Manager
Titan Security Services
Chicago, IL
07.2018 - 09.2019
- As an account manager for the security firm it was my job to create the schedule for all workers on my account, which means I was responsible for the scheduling and punctuality of an average of 8-13 people.
- Managed multiple accounts simultaneously while meeting deadlines.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Resolved customer complaints in a timely manner.
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to client concerns and needs.
- Developed successful customer relationships and quickly resolved service requests to increase sales.
Automated Logistical Specialist
U.S Army
Boston, MA
04.2016 - 04.2019
- As a Logistical Specialist in the U.S Army I was in charge of ordering and receiving everything members of my unit needed from basic clothing to truck parts and even weapons
- I was in charge of an entire warehouse of military equipment worth over 7 figures at just 20 years old and was even responsible for the distribution of equipment to our unit's members.
- Checked incoming shipments to verify quantities against purchase orders.
- Managed and provided assistance to soldiers in materials management, logistics and supply.
- Created maintenance work orders and reported equipment readiness and availability. Coordinated and communicated equipment dispatch schedules to stakeholders and supervisors.
- Established and oversaw stock lists, inventory records and supply records.
- Maintained accurate records of all incoming and outgoing shipments.
- Instituted new procedures for warehouse operations to enhance compliance with military processes and policies.
- Installed, configured and maintained mission-critical workstations and systems.
- Generated reports on personnel and equipment availability, storage space, relocation of materials and warehouse denials.
- Requested and coordinated material distribution and transportation logistics per disposition instructions.
- Confirmed proper unloading of incoming supplies and equipment and placed in respective storage areas.
- Identified cost savings opportunities through improved inventory management practices.
Education
Master of Arts - Mental Health Counseling
Moody Bible Institute
Chicago, IL12-2025
Bachelors of Applied Science - Interdisciplinary Studies
University of Maine Augusta
Augusta, ME05.2021
Associates of Applied Science - Criminal Justice
Harry S Truman College
Chicago, IL05.2017
HS Diploma - General Studies
Chicago Military Academy
Chicago, IL05.2014
Skills
- Customer Service
- Time Management
- Ability to Work in a Team
- Microsoft Office
- Fast Learner
- Adaptability
- Ability to Work Under Pressure
- Leadership
- Firearms Proficiency
- Counterterrorism Strategies
- Electronic Surveillance
- Radio Communication
- Threat Assessment
- Patrol Procedures
- Interview Techniques
- Investigative Procedures
- Incident Management
- Contingency Planning
- Intelligence Gathering
- Physical Fitness
- Arrest Procedures
Languages
English
References
- SGT Johnson, 12074695613
- Jeniffer Laney, 12072996776
- Dyron Woods, 3124372619
Extracurricular Activities
SAAC President, UMA, Augusta, ME, 03/01/21, 03/01/22, I'm the president for Student Athlet Advisory Club. Captain for University of Maine Augusta Men's Basketball Team, Augusta, Augusta, ME, 03/01/19, 03/01/22, Member and captain of collegiate basketball team at University of Maine Augusta
Hobbies and Interests
Meditation
References
References available upon request.
Timeline
Security Forces Specialist
United States Air National Guard
12.2022 - Current
Police Officer
City of Chicago
04.2022 - Current
Services Specialist
U.S Air Force Reserves
05.2019 - 07.2022
Account Manager
Titan Security Services
07.2018 - 09.2019
Automated Logistical Specialist
U.S Army
04.2016 - 04.2019
Master of Arts - Mental Health Counseling
Moody Bible Institute
Bachelors of Applied Science - Interdisciplinary Studies
University of Maine Augusta
Associates of Applied Science - Criminal Justice
Harry S Truman College
HS Diploma - General Studies
Chicago Military Academy
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