Daquita Daniels
Milwaukee,WI
Summary
Highly skilled healthcare professional with strong foundation in medication administration and patient care. Known for reliable teamwork, adaptability to changing needs, and results-driven approach. Expertise in maintaining accurate records, ensuring compliance with healthcare regulations, and providing compassionate support to patients. Recognized for strong communication skills and ability to work effectively in collaborative environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medication Aide
Layton Terrace
Greenfield, WI
04.2024 - 08.2025
- Administered medication under supervision, ensuring adherence to safety protocols and guidelines.
- Observed patients for side effects and reported changes in condition to nursing staff.
- Maintained accurate records of medication administration and patient interactions.
- Assisted with inventory management, tracking medication supplies, and reporting shortages.
Picker Packer
Amazon
Oak Creek, WI
03.2024 - 12.2024
- Managed order picking and packing processes to ensure timely shipment of products.
- Operated warehouse equipment, including forklifts and pallet jacks, with a focus on safety protocols.
- Maintained inventory accuracy by conducting regular stock checks and updating databases.
- Collaborated with team members to streamline workflows, enhancing overall productivity in the warehouse.
Call Agent
Teleperformance
Tampa, FL
02.2023 - 10.2024
- Assisted customers with inquiries, ensuring accurate and timely responses to enhance satisfaction.
- Managed high call volumes while maintaining professionalism and effective communication techniques.
- Documented customer interactions in CRM system, ensuring data accuracy for future reference.
- Resolved customer complaints by identifying issues and providing suitable solutions promptly.
Resident Care Aide
Ilife
Milwaukee, WI
10.2013 - 08.2019
- Assisted residents with daily living activities, promoting independence and enhancing quality of life.
- Monitored resident vital signs, ensuring timely reporting of changes to nursing staff.
- Collaborated with interdisciplinary team to develop personalized care plans for each resident.
- Trained new aides in best practices for patient care and safety protocols.
Education
Graduate Certificate - Medical Administer Assistant
Ultimate Medical Academy
Clearwater, FL03-2023
High School Diploma -
Lady Pitts
Milwaukee, WI06-2011
Skills
- Certified medication aide
- Team coordination
- Attention to detail
- HIPAA compliance
- Documentation and recordkeeping
- Medication administration
- Customer Care
- Safety management
- CPR certification
- Certified medication aide (CMA)
Certification
- CMA - Certified Medication Aide
- CBRF-Community-Based Residential Facility
- Early Childhood Education certifications
Timeline
Medication Aide
Layton Terrace
04.2024 - 08.2025
Picker Packer
Amazon
03.2024 - 12.2024
Call Agent
Teleperformance
02.2023 - 10.2024
Resident Care Aide
Ilife
10.2013 - 08.2019
Graduate Certificate - Medical Administer Assistant
Ultimate Medical Academy
High School Diploma -
Lady Pitts