Compassionate and detail-oriented professional with over a decade of experience in customer service, administrative support, and personal care. Adept at navigating sensitive issues with empathy and professionalism. Skilled in problem-solving, active listening, and connecting individuals with the right resources. Passionate about providing personalized support and fostering positive experiences. Experienced user of Care.com for managing personal caregiving and household needs, giving insight into the platform from a client’s perspective.