Dara Delaney
Dillon,CO
Summary
Detail-oriented property management professional with experience in operational coordination, owner communication, and property preparation. Proven ability to streamline processes, enhance owner satisfaction, and ensure properties are in tip top shape for guests.
Overview
30
30
years of professional experience
Work History
Onboarding / Offboarding Coordinator
SummitCove Property Management
Keystone, Colorado
11.2019 - Current
- Coordinated with other departments to ensure projects were completed on time and up to company standards.
- Check inventory levels in properties and ordered additional necessary items as needed.
- Maintained spreadsheet to stay on schedule with all departments.
- Resolved owner concerns in a timely manner, while upholding company standards.
- Facilitated communication between different departments in order to resolve issues quickly.
- Maintained records of owners' needs and preferences.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
Housekeeping Inspector
SkyRun Vacation Rentals
Keystone, CO
10.2018 - 08.2019
- Inspecting properties before the homeowner or guest arrive
- Prioritize inspections for the day
- Notify cleaning staff of priorities
- Order cleaning supplies
- Keep storage area organized and stocked
- Submit work orders for repairs needed in units
- Assist guests with reservations
- Assist homeowners with their concerns about their property
- Prepare check-in packets and check in guest
- Assist with semiannual 'deep cleans' of properties.
Customer Service
A&A Pet Supply and Feed
Frisco, CO
01.2008 - 04.2018
- Placing and receiving orders
- Point of Sale system
- Create and maintain store displays
- Exceptional customer service
- Daily reports and bank deposit
- Keeping stock on the shelf and rotating perishable items.
Customer Service/Sales
Tiger Home and Building Inspections, Inc.
Silverthorne, CO
09.2006 - 02.2009
- Scheduling
- Inbound sales calls and follow up
- Customer service
- Sales Reports
- Marketing
- Radon monitor testing.
Construction Administrative Assistant
Intervest Construction, Inc.
Daytona Beach, FL
11.2004 - 08.2006
Assessment Manager
Attwood-Phillips, Inc.
Winter Park, FL
11.2001 - 10.2004
Assistant Manager
First National Bank of Central Florida
Longwood, FL
11.2000 - 07.2001
Mortgage Closing Coordinator
Regions Bank
Orlando, FL
03.1995 - 11.2000
Education
Skills
- Scheduling and calendar management
- Work Planning and Prioritization
- Owner Relationship Building
- Presenting Ideas and Plans
- Schedule Coordination
- Customer Service
- Excel, Fresh Desk and Track
- Project assistance
References
Available by request
References
References available upon request.
Timeline
Onboarding / Offboarding Coordinator
SummitCove Property Management
11.2019 - Current
Housekeeping Inspector
SkyRun Vacation Rentals
10.2018 - 08.2019
Customer Service
A&A Pet Supply and Feed
01.2008 - 04.2018
Customer Service/Sales
Tiger Home and Building Inspections, Inc.
09.2006 - 02.2009
Construction Administrative Assistant
Intervest Construction, Inc.
11.2004 - 08.2006
Assessment Manager
Attwood-Phillips, Inc.
11.2001 - 10.2004
Assistant Manager
First National Bank of Central Florida
11.2000 - 07.2001
Mortgage Closing Coordinator
Regions Bank
03.1995 - 11.2000
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