Summary
Overview
Work History
Education
Skills
Languages
Websites
Affiliations
Certification
Timeline
Generic

Dara Delcastillo

Miami,FL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliability is paramount to me, and you can trust that I will consistently show up on time, well-dressed, and ready to contribute to the team's success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Receptionist/Social Media Manager

Bler Salon
Miami Beach, FL
01.2023 - 10.2023
  • Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
  • Managed the daily operations of all assigned social media accounts.
  • Maintained accurate records of all bookings made, including contact information, dates, costs and other relevant details.
  • Provided customer service by answering inquiries related to bookings and providing information about available options.
  • Processed payments for bookings using a variety of payment methods.

Receptionist

Gloria Beauty & Spa
Miami, FL
02.2022 - 12.2022
  • Scheduled and confirmed appointments.
  • Updated and recorded customer or client information to maintain accounts.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated daily log book with information about visitors entering the premises.

Receptionst

Shai Hair Salon
Miami, FL
02.2018 - 08.2019
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Sales Associate

Hollister
Aventura, FL
08.2016 - 10.2018
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Helped customers find specific products, answered questions, and offered product advice.

Education

Bachelor of Arts - Digital Communications And Media

Florida International University
Miami, FL
05-2024

High School Diploma -

Scheck Hillel Community School
Miami, FL
05-2019

Skills

  • Customer Service
  • Schedule Management
  • Payment Processing
  • Guest Engagement
  • Price Memorization
  • Phone Etiquette
  • Effective Multitasking
  • Detail Oriented
  • Positive and Professional

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • Electronic Music Producer
  • Resident DJ at Space Miami
  • Figure Skater

Certification

  • Certificate in Music Buissness from Florida International University

Timeline

Receptionist/Social Media Manager

Bler Salon
01.2023 - 10.2023

Receptionist

Gloria Beauty & Spa
02.2022 - 12.2022

Receptionst

Shai Hair Salon
02.2018 - 08.2019

Sales Associate

Hollister
08.2016 - 10.2018

Bachelor of Arts - Digital Communications And Media

Florida International University

High School Diploma -

Scheck Hillel Community School
Dara Delcastillo