Dara Dimeler

• Responsible for maintaining attendance records and ensuring teacher completion daily.
• Assist in the quarterly preparation of progress reports and report cards, making sure they are completed by the deadline and with the proper information submitted by the teachers.
• Maintained and updated files, records, and information for students.
• Handle all incoming registrations for new and transfer students, including keying in data and making sure all documents are received and accurate.
• Analyze data, run reports and file required reporting to the state to receive allocations and funding from the district and state level.
• Support other front office staff and backup in case of absences.

• Prior positions held in the district include Priority Substitute, Clinic Assistant and Benefit Specialist.
• Can provide additional details regarding these roles upon request.

Client Service Consultant (2016-2018), Supervisor (2013-2016), Account Manager II (2008-2013), Implementation Specialist (2006-2008), Account Manager (2005-2006), Correspondent I (2004-2005), Commissions Analyst (2003-2004)

• Increasing degree of responsibility, administrative, fiscal, supervisory and interpersonal expertise over tenure with Global leader in the Insurance industry.
• SME in fiscal and administrative account management for clients ranging in size from 100-1500 employees including policy and certificate analysis, claims troubleshooting and resolutions, billing, reconciliations, transaction and account analysis, payment posting, eligibility, correspondence, quality assurance, data and file management.
• Skilled in the supervision, training and mentoring of departmental teams, task assignment, scope of work analysis, cross team support, performance reviews and internal HR functions.
• Served as the liaison between internal and external stakeholders to ensure proactive client services and the rapid resolution of complex operational and customer challenges.
• Adept in systems analysis and the development and implementation of internal SOP designed to drive progress, increase productivity and ensure organizational integrity.
• Routinely met or exceeded internal KPI for productivity, accuracy and customer satisfaction.