Dara Edole
West Palm Beach,FL
Summary
Detail-oriented retail leader with over 9 years of experience in high-volume environments, excelling in customer service and operational efficiency. Demonstrated ability to drive sales and enhance customer experiences while leading teams in fast-paced settings. Strong communicator with a hands-on approach, thriving in face-to-face customer interactions.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Dennis Uniform (formerly Debbie’s Uniforms)
01.2019 - 01.2024
- Faced high seasonal demand and customer traffic during peak school uniform season.
- Led team in implementing structured service queues and hands-on customer assistance.
- Reduced customer wait times and improved customer satisfaction scores.
- Leadership, Customer Service, Queue Management
- Initiated personalized upsell techniques and staff training for product pairing.
- Sales Strategy, Product Knowledge, Training
- Revamped retail space layout and merchandise displays for optimal customer flow.
- Boosted customer movement efficiency and increased promotional item visibility.
- Visual Merchandising, Spatial Planning.
- Mentorship, Operations, Time Management
- Company transitioned ownership and systems.
- Trained all staff on new POS systems and policies during Dennis Uniform acquisition.
- Seamless transition with zero operational downtime; recognized by district manager.
- Adaptability, Training, Systems Onboarding
Education
High School Diploma -
Broward College
Fort Lauderdale, FL04.2025
Skills
- Customer-Centric Service – Known for creating warm, welcoming experiences that increase repeat business
- Effective Communication – Comfortable with face-to-face, phone, and transactional customer interactions
- Thrives Under Pressure – Maintains calm and efficiency in high-volume, time-sensitive settings
- Sales-Driven – Strong upselling techniques and proven track record of increasing revenue
- Problem Solver – Quickly resolves customer issues, returns, and service concerns with diplomacy
- Goal-Oriented Leader – Consistently hits sales and performance targets while coaching others to do the same
- POS & Inventory Systems – Proficient with point-of-sale systems, returns processing, and inventory audits
- Retail Presentation – Skilled in organizing, setting up, and maintaining professional lobby/display environments
Timeline
Assistant Manager
Dennis Uniform (formerly Debbie’s Uniforms)
01.2019 - 01.2024
High School Diploma -
Broward College
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